Great location within walking distance to see the nearby attractions. The paid parking fee in the basement of the hotel is reasonable. Breakfast is great, and the lobby is big with a nice outside seating area.

The location is perfect as at the edge of the main city centre, there is also a bus stop to the central train station right outside the hotel. The rooms were very spacious and had everything we needed including a complementary bottle of water. Reception is open 24/7 which is great as you can also have a night cap at their little bar after a night out.

The toilet interior design in the main foyer/breakfast area. I don't think there is any need for images of naked women on the doors in the gents nor is it necessary to have naked male torsos on the doors in the ladies; I actually find this highly inappropriate and a very poor choice of taste or the lack of it. Management should rethink this as these toilets will also be used by children.

The check-in, out was very smooth. I could leave things after the check-out for the rest of the day. The breakfast was diverse. The room was clean and spacy. Central location next to one of the main streets. Great choice for 2 nights stay in Trier.

Maybe the light in the room could have been better, there was no "central" light in the room - but it is a matter of personal choice. It is a little bit far away from the train station.

A lovely little hotel in a great location - walking distance to all the ancient sights of Trier as well as the city centre, bars and restaurants. The room was a little jaded but was spacious and the bed was lovely and comfortable. The staff were very friendly and very helpful. Great breakfast !

There was no safe in the room which should be standard. The airco was stuck at 20 degrees but they did supply a fan. Overall, the room needs a bit of smartening up but is nice and big.

I stay at this hotel a few times every year. I'm always made very welcome by many of the staff, who I've got to know. I always have more confidence in hotels which can keep their staff. The location is very good because they have their own car park and it is on the edge of the shopping area. Overall, it's the best value hotel I've stayed at in Trier, and for me it is very convenient.

Nothing.

We came by motorcycle and unfortunately the battery drained whilst not in use and could not be unlocked or started on the day of our departure. However the staff on duty were incredibly helpful and another colleague of the receptionists had a set of jump leads to solve the problem. Another colleague spoke to a local BMW Motorad garage and entered their address on my GPS. Thanks to the courtesy and helpfulness of the staff my wife and I continued on our holiday with no further problems. The date of our departure was Tuesday 25 July 2023. Our thanks once again to the Best Western Hotel in Trier. Norman and Kath Venus

Nothing

Room and ensuite of a very high standard. Two double beds! Hotel as a whole really very very good - above the usual Best Western standard in my experience. Basement parking was a serious bonus. Amazing breakfast range with lots of and lots of seating. Location is excellent also - a brief walk to the centre of Trier.

It was all excellent.

Best Western Hotel Trier City is located in central Trier within a short bus or taxi ride from the train station. The hotel and room are fine, but the Wi-Fi situation (at least on the 2nd floor where my room was) was unacceptable for a business-style hotel. For the two days I was at the hotel, the Wi-Fi signal only worked sporadically and when it did it was only at very low speeds. I asked reception to fix the problem, but they told me there was nothing they could do. Disappointing.

We were in a quick trip from Frankfurt to solve important stuff in Trier. We need a coworking or something, but we arrive very late and the Hotel makes all the possible to help us. The hotel have an enourmous first floor plenty of meeting rooms, tables, tables and more tables. Is awesome for business travelers that need to work.

Only the underground parking is not connected by elevator with the main building, but this is a very minor drawback as you can reach the hotel door with the car to unload the bagagge to your room and then move the car to the nice underground parking, well protected.

Great location, walking distance to old part of town and Christmas markets. Nice lobby area with bar, room was small yet comfortable for one. Some of the reviews complain about a shower curtain, got a laugh out of that. Is that really an issue? I would say the tub could use a mat, quite slippery. Everything very clean.

Easy upgrades would be mini-fridge and safe in room. Don't see many hotels without them anymore. I didn't have breakfast at the hotel so can't comment on that.