Staff was very friendly and accommodating. Parking garage accessible by elevator from the hotel very practical. A few bikes were available for guests, free of charge. Otherwise, it was an easy 10-minute walk the historic city center.

Only 4 bikes available. Limited parking spaces in the garage, which were not reservable. Best to arrive early and try to get a space. Narrow parking spaces. Didn't feel breakfast was worth the price - found it better to go to town and eat there.

The Vienna House Easy is perfectly pleasant. The easily accessible parking garage, the friendly staff, and the breakfast selection all combined to make our single night stay just what we needed.

The only thing, and this is probably getting too picky, is that the lighting in the bathroom only had a single overhead fixture, making the vanity mirror less than flattering / useful.

The staff was phenomenal, as was the cleanliness, maintenance of the building. The staff needs another mention as every question we had was well answered. We enjoyed the bikes, the brilliant breakfast and the quietness of our stay. We enjoyed walking into town on the garden house paths. We would highly recommend your hotel.

All good.

Very helpful staff, great location, clean and spacious rooms, good breakfast. We liked very much the initiative to provide free drinking water.

Water temperature in the shower fluctuates, rooms do not have any tea/coffee making facilities contrary to the description on Booking.com and the hotel websites, pillows can be less stuffed

Staff was friendly and helpful. Rooms were clean, and the family room was very spacious, especially by European standards. Nice breakfast. Great to have free guest parking on premises. Nice shower.

Is waking distance to town, but it's farther than I had expected (15 min or so). Not much going on near the hotel itself, so to go out to eat you have to plan on getting to town. Would have been fine if it hadn't been raining so much during our stay ;-). Communication with hotel ahead of time was sometimes challenging, emailing was best way to coordinate.

Well designed, nice atmosphere. The location was good for me—outside the old city, 12 minutes walking distance from the south Trier train station. The evening staff were friendly and helpful, and the rental bikes made my stay even better.

The doors slamming kept waking me up. I wish that they could be quieter. The back stairwell, which I prefer to take than elevator, smelled like cigarette smoke.

A very nice hotel with comfortable rooms, a great breakfast and located a 10-15 minute walk to the centre of Trier. We stayed here on the last night of a long weekend away in Germany. It was a very nice stay, the staff were very nice and accommodating and welcoming. The underground car park was safe and secure and linked directly to the hotel which was very good. Breakfast was great with plenty of options available. A great start to a day exploring Trier and the surrounding area.

We didn’t find anything that we didn’t like during our stay at the hotel.

Warm welcome, excellent breakfast choice, a bar open in the evenings. Location is out of the city centre but easy to find.

As I’m paying to stay at the hotel, I shouldn’t have to pay for parking as well.

The hotel was a great facility, loved the area with the games and the breakfast room was nice. The staff was super friendly and spoke English. We also really liked the spacious rooms and generous size of the beds. There is also a lovely green walk from Trier Sud station that we enjoyed. We would not hesitate to stay again!

The only thing that could be improved is the air conditioning. We did not stay during super hot weather, but if we had, it would have been uncomfortable.

I had a fantastic experience at Vienna House in Trier! The hotel was super clean, and the staff were amazing. The rooms were very comfortable, and I particularly enjoyed the excellent cafe and food options. A thoughtful touch was the apples they left in the hanging door bag. Definitely a 10-star experience

Everything was great.