Amazing location, staff were great, breakfast was delicious and the room (and bed!) was so comfortable

Nothing :)

Excellent location in the town centre with many restaurants, cafés, stores and tourist attractions in walking distance; spacious and spotlessly clean room and bathroom combining old-style appearance with modern comforts; balcony overlooking a quiet (except for the rooster) and picturesque courtyard; (very) old, yet well-maintained and impressive building; attentive and friendly staff; decent selection of food and drink at breakfast and in the hotel restaurant for lunch and dinner; complimentary water and fruit/nuts in the room and jar of jam upon departure.

We would have appreciated tea/coffee-making facilities, either in the room itself or in a communal area.

The breakfast was excellent; a wide variety of cold meats, cheeses and cereal. The breakfast service also came complementary coffee and a choice of how you would like your eggs to be cooked; fried, omelette or scrambled. The location is perhaps the most important for staying at this hotel, everything you would want to see, visit or dine is within walking distance. If you wish to experience what everything Trier has to offer, this hotel is the perfect spot for your stay.

The location of the hotel is perfect. If you arrive earlier in the day you can drop your bags off at the front door, otherwise, there is a parking lot where you can park briefly as you walk to the hotel down the cobblestone pedestrian zone. There is long term parking at the Mercure Hotel across from the Porta Negra. The hotel is comfortable and the staff are helpful and supportive. The hotel does have an elevator for the upper floors. The hotel room (suite) exceeded my expectations. The room was large with lots of windows along with a bonus space upstairs if you were bringing other family members, a shared outdoor patio. The bathroom was large and I enjoyed the luxurious bathtub. Another bonus was the superb WIFI which was very fast. The breakfast is lovely, the restaurant is worth making a reservation, and I recommend making a reservation before arriving. This is my perfect Trier hotel and I wouldn't stay anywhere else.

Fabulous hotel in a great location to explore Trier. Our room was amazing with a view of the Cathedral. Bed was very comfortable & the room was exceptionally clean. We were greeted by the lovely receptionist and offered a glass of bubbly. The lady the showed us personally to our room. Which was a great touch! Breakfast was fab with lots of choice. Would definitely recommend if you are looking for a great hotel in Trier.

That we had to leave!

The location is right in the heart of everything. The room was great and the breakfast was excellent. The beds were comfortable. The staff were friendly and helpful. You could order eggs or an omelet with bacon. They had a nice selection of breads, cheeses, and meat. They had fruit/yogurt and juices. We really enjoyed our stay. When we arrived to the room, they had a complimentary bottle of water and a plate of cookies, walnuts, and apple/ orange. At checkout, they gave us a jar of jam.

No negative comments.

Fantastic location literally 3 minutes from Christmas Market and centre. Room was lovely, really comfortable and decorated to match the style of the hotel. Breakfast had good selection of foods and they catered for my husband’s gluten free allergy with bread and rolls supplied. Staff were great and nothing was any trouble for them. Remember to pop down to the cellar while you are there, it is the oldest in the city and is amazing to see such well preserved stone walls.

We had a wonderful time here. 1, We stayed in a suit on the top floor. It is quiet in my room at night. 2, The location is quite good. It is convenient to go to the tourist points. The food in the hotel’s restaurant is nice. 3, The room is big and clean. We are provided with the bottle water everyday. 4, The staffs are friendly and provide useful information.

Everything is good.

This property is fantastic and the location is central to shopping and the sites. The rooms are well appointed and maculate. Hotel staff goes above and beyond to make your stay enjoyable. We arrived early and the staff kept our luggage safe and transferred to the room. Upon arrival we were treated to sparkling wine, and complimentary water, fruit and chocolate. This property is an unbelievable find for under $200 a night and breakfast included.

Limited parking. You can park at the end of the street in a 2 hour parking limit to drop your luggage but then you have to move to long term parking, if you can get a spot. Long term parking is further away but secure.

Plenty of choice. Eggs cooked to order-excellent! Fruit, pastries, meats and cheeses- superb.

Very busy Saturday night so food took a long time ( 1 hour) to reach the table. Would have tliked tea/coffee facilities in the room. Otherwise room (junior suite) was excellent but reached by a spiral staircase case...difficult for those with mobility issues.