The hotel is in a very beautiful place on top of a hill, the hotel itself is an ancient castle type hotel with many interesting things from the past, the walk around the hotel in the vineyard area is absolutely refreshing with amazing views of Würzburg

There were 2 young boys when we came to the hotel at the reception area, we didn’t feel welcome from them at all, we came half an hr early so they told us to wait in the cafeteria, they simply didn’t inform us about anything like breakfast time, swimming pool or sauna or anything abt the hotel, we had to ask abt everything ourselves later on the day, maybe they r not used to having brown people at the hotel or they r just inexperienced, all other staff besides these two were very friendly especially at breakfast area and at the restaurant

I liked all from a location of the hotel with nice view of valley with river Main and all the city to personal and equipment of the room and restaurant. Supper was delicious. Room was cleaned up very well and silent. I appriciate highly comfortable beds and slimy pillows. Breakfast was delicious also with wide (rich) range of bakery, hams, cheeses, yoghurts..... I liked the sound of clockbell. By my arrival was at the reception very pleasant receptionist and I became all informations the I needed.

Absolutelly nothing.

We always love a ‘unique building’ and this hotel did not disappoint! We were prepared for the ‘hike’ up 400 steps from the town! It is an excellent way to walk off your dinner - well lit and a pleasant walk through the vineyards. The room was very comfortable. Breakfast was excellent and dining on the terrace was sublime!

Can’t fault the hotel or the staff. Just disappointed not to have had time to try the pool or sauna.

Breakfast is great we loved it. The view from our room is excellent and we are very happy about that. Managed to use the pool and Sauna and it was amazing. We do appreciate the gentlemen at the front desk who checked us in. When we request to use the pool. He was very helpful and said will extend it for another hour for us to use it. Kudos to him sorry forgot his name.

For the room, the only thing we can say is air conditioning is needed. We used the fan while were there. Then on the second day, we both got sick. The room is warm and we are not able to open the window because of many bugs outside coming inside the room. But all in all, we enjoyed our stay and when given a chance would love to come back.

Amazing location with fabulous views over Würzburg. Ten minutes from the town on an e-bike. The hotel has garage facilities for storing and charging bikes. The restaurant is amazing, the food delicious. The breakfast buffet is one of the best we’ve experienced. The hotel is upmarket, so quite an expensive choice.

Make sure to check with the hotel beforehand which rooms are available. Some rooms are very small and dark - which is ok if you want the castle feeling.

Obvisouly the view over the surrounding areas are fantastic This is our 2nd time here and enjoyed it once again The hotel is very well kept and clean. Rooms were great we upgraded to a room on the new section. Staff were available and had excellent customer communication

I noted 2 faults The evening meal was no longer a menu choice and was a set menu only 4 or 5 course We had the 4 course at 84 euro extra for drinks Im not a big eater so asked the next night if i could have just the main from there set and was told no ,So we ate in town the following nights. No tea and coffee machines in such an upmarket hotel and did not make up room each day very poor excuse blaming Covid, whilst travelling for the past 6 weeks this was the first time this card was played.

Great walking location, and rooms were in an old castle/mansion. Beautiful views, and dinner and breakfast was delicious.

Part of the building was being renovated so there wasn’t a lot of services available. To get to the room you have to walk through the dining area which is awkward. Waiting for someone to show you to your table is weird because you have to wait by the kitchen door for someone to walk by.

it’s a unique place. A castle feel. It was a bit deserted and a little eerie for a solo traveler since it felt a bit like you were all alone there. very modern and clean rooms.

It’s quite isolated and the food is a bit tricky. The café serves à la cart but closes at five in the dining room is a fixed price menu that runs around €80 a person. I’m sure the chef is great but that’s pretty steep. I did eat in the café for dinner at 4:30 PM which was fine for me, but might not be for other people definitely a weakness in their offering.

The staff and dinner wait staff are absolutely awesome. The facilities, wines and food on site are mind blowing!

The location is slightly difficult (but not impossible) to reach if you don’t know the way/have older navigation software

The view was well worth the stay. I loved the look and feel of the hotel and room. I would definitely stay there again. Lunch and breakfast were fantastic with the most amazing view and great serve both times.

I was not told on check-in that the mini bar was included, I would have loved to have had a drink. It is a shame when you pay that amount and the little things are missed. Also being an older room it was not as clean as I would have liked, I know older homes are hard to clean but that would have helped with the spider problem. I have never seen so many spiders crawling around the windows, that I had to sleep with all the windows shut. Dinner was another issue as I was travelling alone I didn’t want a 5 course meal but there was no other option.