The hotel is located close to the airport. The staff is very kind and very good in giving services. They are very responsive they reply quickly when you send an email or give a call. The rooms are good and clean. They also offer transportation, which is very convenient.

not a big issue: the fact that you need to take the stairs to reach the second floor. There is no elevator available.

This hotel surprised me. The service was excellent. The staff very quickly knew who we were and remembered our room names. The extra effort made by the staff was well noted and I have stayed in many 4 and 5 star hotels in Ghana and other Countries in Africa. This was far the best experience and we will definitely stay again. Breakfast was made to order and cooked well and good selection. Lunch menu was only average.

Lunch selection was average for a western palate.

We loved the location, in a safe area and with a few good quality shops for essentials in the neighborhood. Our room was spacious with good airconditioning and a roomy bathroom. The service was good too.

The breakfast was average and frankly below standard for a first class venue like Monticello. Average supermarket bread. No fresh juices. The breakfast in the bakery around the corner was much better. The restaurant may serve an excellent dinner by local standards, those who expect European style fine dining may be disappointed. The layout of the restaurant is not ideal, the space is way to large for the limited number of tables.

The staff were very friendly and the hotel was very clean

They charged me twice for a room, and the price wasn't worth it. They pertained to refunding my money to my account, but my bank said they didn't see the transaction. I've been home for over a week and they went into my account again and the bank is charging them with fraud. These people are thieves and liars. I suggest going to a hotel chain you can trust.

Service is great, the rooms were exceptional.

Breakfast took a little longer than desirable to arrive. But Staff were lovely.

The staff are great and helpful. The breakfast is the best in Africa. The service is excellent and I would recommend this hotel. The rooms are funky and clean

Drinks a bit pricey

Loved the boutique concept, different from your typical hotels.

Service was slow at the restaurant even though they did their best to show gratitude for our patience. Very kind.

Close to the airport. Great service.

No elevator in the building (which didn't align with 5-star rating) and the interior design. Didn't have a lot of amenities for the price or star rating

Very comfy!

Welcoming Staff, absolutely professional. Lovely upscale Ghanaian decor, EXCELLENT kitchen, flawless service

Nothing to say here!