The staff were excellent and worked so hard, the hotel runs like clockwork and it’s highly impressive. This made our stay totally relaxing and we had a glorious holiday.

The Meat restaurant was disappointing, I really think Mitsis should do away with this, the food was inedible. The buffet restaurant gets incredibly busy and staff find this hard to keep up, though the food was fresh and tasty on the whole. Our room had a broken air con unit and not until the second time it broke (leaked all over bedding) were we offered a new room and no upgrade or extras for such inconvenience which was a shame as this meant our experience fell below par.

This hotel exceeded our expectations on a last minute booking. On arrival we where greeted by amazing staff who explained where everything was and were very accommodating. Checkin was very quick and easy. Our room was lovely, clean and all the storage a girl could want or need. Full wardrobes and drawers. Our balcony overlooked the pool and bar area which was nice. We had a welcome drink in our room which was a lovely touch. The food was very nice and various options for every palate. We opted in the day to chill on the beach which was a very short walk as the towel people where out from very early and the beach was very nice and chilled. Options of food and drinks on the beach with service from the wonderful gentleman who always remembered our drinks. Evening entertainment was lovely and authentic The staff here are absolutely amazing and these elevated my review to what it is as they go above and beyond to ensure your stay is amazing

People should not be able to leave towels out from stupid o'clock and not even come back to the bed for hours its just ridiculous. At meals there should be somewhere to be able to get juice and water yourselves without having to wait for a server

3rd time at a Mitsis and as always the staff are excellent. They are extremely efficient and friendly. This was our 1st time at the Ramira but we stayed at the Mitsis Laguana twice before. The Ramira was not quite the same standard as the Laguna but we had the best time at the Ramira. First it's a great location right on the beach and had a nice breeze to take the edge off the heat. It's also close to Kos Town which made it convenient for days out and a change of scenery. I highly recommend renting a bike to cycle to Kos Town. It's only 4K, flat path and a cycle path all the way. It's all inclusive so there's no chance of being hungry. The dining room has a great selection of food. Highly recommend. In fact, we've booked again for next year.

The airconditioning in the room was not very good. It took ages to cool down and also switched off everytime we went to the balcony. The food was a little oily and even salads had rich sauces. We would have preferred some lighter options. As usual now, too many pool and beach loungers reserved with towels. They need to be removed.

Great hotel with excellent staff. Everyone was very kind and helpful. Everywhere was clean, the room was cozy and also very clean, we had a sea view. Excellent and varied food and drinks. very good price-quality ratio, beautiful and well-maintained garden and swimming pools. A quieter location, but close to the main city. We thank Michalis for the excellent service on the terrace every evening. Greetings to the wonderful Janka from the hotel's souvenir shop, you will find everything there. All the people from the hotel made our vacation even more beautiful Thanks 🌸 Ludka, Martin & Alex

The location was great, overall facilities at the hotel were very good

While the food overall was good, the standard at the two Al a carte was definitely not that of a 5 star hotel, particularly the meat restaurant. The menu in the latter was limited and understanding of how to cook meat very basic. It would have been nice to have a wider choice in Al a carte restaurants and if these e restaurants were located separate to the buffet restaurant so you actually felt like you were having a different dining experience. The buffet restaurant was good but there was always a long wait to have drinks served, even water! Perhaps consider having water at each table as guests are seated and have staff dedicated to drinks orders. Several evening our drinks, including water arrived half way through our meal.

* All staff excellent and very attentive from reception, HK, and restaurant/bar * Surprised my mother for her birthday with cake, wine, and fruits *Bathrobes, slippers, and minifridge provided in room * Great view of beach from room * Entertainment in bar lounge * Pool area has good amount of seating and sunloungers. Kids pool available with slides *Well kept grounds *Bikes/Buggy's to rent

*Food similair at lunch and dinner, not many options for kids * As in many all inclusive alcoholic drinks and some soft drinks tasted watered down * Flush didn't work, but was easily resolved

lots of amenities and things to don

the service was not great. We suspected there were not enough staff employed to support the volume of bookings as the hotel was quite busy. there were frequent queues at the bar for drinks and no system so getting a drink was a bit chaotic at times. There were 2 waiters for a very full main bar and sunset lounge. we also booked 2 a la carte meals and the service (same waitress) was bad on both occasions. arrived as per booking to be told “they trying to close”, waiter 10 mins for a coffee at breakfast then had no milk, sugar or teaspoon. also told all the food would have to come out at the one time “as they were trying to close”. I wanted to come earlier but that was the time they gave me 🤷‍♀️. however the food and service at the main buffet was amazing.

Lovely hotel. Very clean and good facilities. Staff so helpful and cheery, especially as end of season. Evening entertainment was superb, great acts!!

Dining room manic, needs a bit of updating, more chic. Too many tables and people bumping into each other. Booking special restaurants great.

Great place, staff is super nice and professional, rooms are nice the hotel is clean and the kids pool is fun. The beach is beautiful and min walk. The food is great

Price is a bit high but you get value for it. We asked for a room watching the pool but got a side one which you can’t see the pool, but we got late checkout for it and they did it with a smile!

The staff were so friendly and hardworking. Smiling constantly. They couldn't do enough. The food was fabulous, a wonderful, plentiful selection. Minibar stocked all the time. Towels for the pool were fantastic quality. Hotel was spotless.

The location of the hotel means it has a windy aspect. That can make it feel slightly cooler. However, I'm sure in hot summer months extremely welcome. That said, we are all going home healthy, fatter, and bronzed.