We liked that you could walk into Sissi and swim in the harbour. Great position on Crete to drive to water parks, aquarium and Agios Nikolaus etc. The room was spacious. Nice swimming pools and the food and drinks were great. Staff were friendly. We liked the pet hotel.

No beach in front of property and we had a carpark view. Air conditioning kept turning off if you didn't constantly move an arm so hot at night. It was expensive in high season.

the property is large. food excellent nice choice very tasty. rooms clean staff very friendly and helpful.

I think more attention to the pool cleaning in private pools is needed. green algae on arrival but after seeing reception twice this was dealt with swiftly

Lovely room and fantastic private pool. Breakfast was fantastic, fresh fruit, good coffee, omelettes, pancakes a huge selection. Quiet room.

Pool had algae in so swimming costume went green! some cockroaches in room when we came back in the evenings from dinner. Remember to take insect repellant - lots of mosquitos!

Excellent location, good food and clean amenities.

Noticed a plaque above the toilet that had half the letters missing. In 3 languages. Took a few days to figure out that NO PAPER was supposed to be thrown into the toilet. This applies to most of Greece and most facilities but is not explained or advertised as it should have been. Problem brought to the attention of the front desk, unsure if management was advised.

Great food, good quality of juices on the Breakfast, friendly people, nice views, peaceful and quiet village, big rooms, fantastic kids club

Lack of Sandy Beach beside the Hotel, just rocky one, to the nearest Sandy Beach is around 20 min.

A very comfortable hotel for a family holiday. The food is above average for a all included hotel, the rooms are nice big and clean, but what gives it a wonderful feeling is the staff which is amazing, making all they can to make your time the best it can be.

Great place with great staff.

All of aspects of the hotel are great! Location is such superior that it's within only several minutes of walking distance to the beach. Most rooms get (part) sea view I believe. Nice food and wine, staff there are kind, approchable and considerate. Thumbs up for its eco-friendly ideas and facilities. Amazing experiences there!

Not sure if there's problem with soundproofing, seems that there's one day out of my six days of stay I was forced to wake up by a neighbor room, perhaps only because the high dB noise people made...

Friendly and accomadating Staff. Good food. Great swimming pools.

You have to travel about 5 km to find a decent beach. Shuttle bus to beach early in morning and back in evening. No local bus to beach.

Comfy bed and a good location.

No beach access, but you can visit nearby ones.

The room was spacious. All areas of the hotel were clean. Excellent location. Attentive staff. Lots of facilities for children.

The bed was uncomfortable. The drinks service at mealtimes wasn't the best. You would be provided with one drink, but nobody told us you'd need to go collect your own or ask someone for another if you wanted more than the first one.