Had a really pleasant stay here! Most of the staff were super friendly and helpful great customer service overall. The room was clean, well-maintained, and came with all the amenities I needed. The shower was especially nice strong pressure and plenty of hot water, which is always a plus. Breakfast was a real highlight loads of options ranging from classic South Indian dishes to a solid continental spread. Definitely something for everyone. Also, the location is quite convenient, with easy access to nearby spots.

Only small downside was one of the girls at the reception who came off a bit abrupt – not a big deal, but just stood out compared to how lovely the rest of the staff were.

The breakfast was amazing, really had ga ood breakfast, varieties of food, clean, staff was very kind and friendly, orders like Puri, coffee, Dhosa, came very fast, overall value for the money we paid

everything, overall hotel ambiance, food delicious, cleanliness, staff are kind and helpful

Everything was exceptional, but the staff truly made our short stay memorable. We arrived at 5 AM after a super long and exhausting flight with our toddler, and the check-in process was seamless. We were in our room in no time. The Room: It was spacious, immaculately clean, and comfortable – exactly what we needed. We were on a very high floor with a lovely city view. The bathroom was great too. The Staff: This was the absolute highlight. The team here is phenomenal. They are genuinely caring, they listen, and they never seem rushed. Everyone from the front desk to the restaurant staff made us feel welcome. A special thank you to Guidingstar, Bikash, and their colleagues in the restaurant for their outstanding service. The Food: The breakfast buffet was beyond par. The quality and authentic taste of every dish, whether it was South Indian, Oriental, or North Indian, was so good that we came back for lunch!

Honestly, nothing at all. For the 6 hours we were there, it was a perfect experience. We only wish we could have stayed longer.

The hotel is in an excellent location, within walking distance of all the main areas. The staff is outstanding—professional, courteous, and well-trained. The food quality is excellent, though the breakfast menu can feel a bit repetitive despite the good choices available. The pool is wonderful, and the 24-hour gym was truly the cherry on top for me. Overall, I had a great stay and would definitely choose this hotel again, especially since I travel to Chennai frequently.

Room service could be a little more prompt, as it sometimes took longer than expected. However, with a reminder or two, everything was taken care of satisfactorily.

The ambience of the hotel is amazing. The check-in process was easy, friendly staff, good customer hospitality, and services. The room was very comfortable with all amenities provided. The breakfast spread was amazing every day with different varieties of Indian cuisines to try. My room was upgraded, and with extended checkout hours upon request. Would like to thank the Chef for making sure everyone was enjoying the meal and all the staffs for making my stay very comfortable and enjoyable.

Everything was perfect.

Centrally located, right in the heart of GN Chetty Road, with multiple restaurants and shopping areas close by. The hotel is in the midst of renovation. Rooms are city-sized rooms (meaning smaller) but beautifully designed with impeccable detailing. Service was the highlight of this hotel. Exquisite hospitality. Morning buffet was scrumptious and worth it! Spa experience was amazing. Please ask for Ganesh!

Rooms were on the smaller side for the Deluxe King Superior. WiFi can be jumpy. Recommend hotel carry a few hotspots for loan for business travelers, who work from the rooms. Please have conditioners in the shower. Madras water needs conditioners.

I recently had the pleasure of staying with my mother at Accord Metropolitan, and I must say, it was an absolutely delightful experience. From the moment we arrived, the hospitality and warmth of the staff made our stay truly memorable. A special mention to Chef Nataraj, whose culinary expertise left us in awe. Every meal was a masterpiece, crafted with precision and flavor that made dining at the hotel a highlight of our stay. His dedication to providing an exceptional gastronomic experience truly stood out. At the front desk, Aarthi was a beacon of professionalism and warmth. She ensured a seamless check-in and was always available to assist with any requests, making sure our stay was comfortable and hassle-free. Her friendly demeanor and attention to detail set the perfect tone for our visit. Archana from Room Service deserves high praise for her prompt and courteous service. She ensured that our room was always in perfect condition, and any special requests were met with efficiency and a smile. Her commitment to guest satisfaction truly made a difference. The restaurant manager Gurunathan and the staff Trisha, Bikash, too, were incredible—attentive, polite, and always ready to go the extra mile to provide an unforgettable dining experience. Their hospitality and service were impeccable, adding to the overall charm of the hotel. I highly recommend Accord Metropolitan to anyone looking for a luxurious and welcoming stay. The dedication and warmth of the team, especially Chef Nataraj, Aarthi, Archana, Gurunathan and the entire restaurant staff, made our visit truly special. We look forward to returning soon!

I liked the cleanliness and layout of the rooms. The breakfast was excellent and it was quite easy to place orders for more food since the staff was very attentive. The reception is welcoming but more than that, there are some staff who walk around the floor and ask about your stay and if you needed any help or travel suggestions. That was what stood out to me since they show some much care about the guests.

Although the view is good from the room, the window was old and there was some dirt obstructing view. Room size is decent but could have been a little bit bigger for my family size since I did need to add a bed which took up space.

Every staff had a smile. They were very attentive of their guests. Have an eye for detail. They are quick on their feet the moment they notice you, and almost always know what you are about to want and need. They don’t pry, yet subtle and honest. It was an experience. From the moment the car arrives at the lobby, you get in the room and until after you check out. They are still attentive and always seeking out to assist you on a genuine note. Warm and welcoming and hospitable people. Excellent. They left these 2 cute boxes filled with small chocolates on the 2nd day. That gave me a warm hug feeling. Thank you everyone.

I just couldn’t think of anything!

Central location, right on GN Chetty Road. Great staff (especially overnight duty manager, Sabarish), great restaurant staff (Ruben and team); terrific breakfast buffet; terrific calamari at the Zodiac. Good happy hour deals. Great spa with Ganesh, massage therapist. Beautifully renovated rooms with stunning design details. Bathroom was lovely as well.

Rooms were smaller for the superior room that I had. For similar price point, I had bigger rooms in Bombay and Delhi. Conditioner please for the bathroom supplies. Amul lactose free milk options for guests with lactose intolerance.