The hotel was beautiful- loved the central courtyard area - just as stunning as in the photos. The rooms were fabulous. And so lovely to have the rooftop pool to enjoy after a day’s exploring in Kochi. The security staff at the door were very cheerful and helpful. There are always plenty of tuk tuks outside to take you around. Just remember to say ‘no shops’ when negotiating a price! The hotel provided free coffee/snacks on the rooftop around 4:30 every afternoon which was a nice gesture. We only had dinner there once - at the rooftop restaurant accompanied by some amazing sitar/ drum music- it made for a very special experience indeed.

The road outside is still undergoing a fair bit of work. A bumpy ride is not unusual but I did feel really sorry for the tuk tuk drivers here. As a very minor point, it would have been good to get a cold drink and a seat on arrival (as we had had in most other places) rather than just checking in standing at reception but perhaps we just arrived at a bad moment. It is easy to get into the habit (and expectation) of being treated like royalty when in India!

Excellent hotel in the heart of Kochi, with very nice views to the city and harbor, excellent swimming pool locate in the rooftop. The hotel very nicely built, looking magnificent from the inside as much as all the rooms, with excellent amenities. I would have truly enjoyed spend more than one night. Good WiFi coverage and with a short ride of tuk tuk you can get anywhere in the city. The staff was kind and attentive, and they packed for us an early breakfast as we had to leave to early to airport.

Thee is not much to say, it’s truly great and it would have been a 10/10 if not for the fact that they massively over charged the massages and transportation. The massages were nice nothing extraordinary, but definitely not worth of that cost, likewise the transfer from and to airport.

The location is great for all the things to see and do around Fort Kochi. The in house restaurant is excellent for dinner with a great selection of local cuisine. The rooms are well set out and have everything you need for a comfortable stay. The staff are always happy to help and think ahead to anticipate what we might need.

The breakfast is a little simple and does not easily accommodate dietary requirements (e.g gluten free) or at least doesn’t list ingredients if some things are. The pastries were also stale. The pool deck/area is in need of repair with much of the decking loose and/or a trip hazard. There is also a coast guard dock now situated opposite the property that results in noise later at night and early in the morning that could be better managed through double glazing to the rooms.

It is very unique hotel with traditions and very good service. The rooms are large and well equipped. The bathroom is very nice and large. Food at the restaurant is great - many options both for local people and for foreigners. Services and hospitality is overwhelming. Spa is worth visiting. Swimming pool is very large and clean with great view for the port. The lobby and plants everywhere give unique view. Definitely visit there worth money.

For people drinking wines just information that everywhere is only small selection of wines and practically only from India. This hotel was not exception.

The rooftop swimming pool area was amazing! And such a good view!! Lots of birds of prey flying around and great view over the water. The food in the restaurant was always delicious and of a good standard. The staff were all very kind and caring and helpful. Beautiful area when you first come into the hotel. I felt very safe and happy here on my own as a solo female. It’s expensive but it’s worth it!!

The noisy construction work going on outside the front of the property! Unfortunately for my last night there I treated myself to a room with balcony but couldn’t sit of it due to incredibly loud cement mixing lorry! Best to be at the back of the property.

From the moment we got our rooms, everything was just right. The stay was super comfortable, the food was great, and the staff were incredibly friendly. All the little touches and the awesome facilities made it an experience we won't forget. We visited Fragrant Nature to celebrate my parents’ 40th wedding anniversary — a last-minute booking that turned out to be one of the best decisions we made. I had asked the staff if they could arrange a cake for the occasion. Despite the monsoon weather preventing us from dining at their beautiful terrace restaurant, and my requests coming in at the last minute, the team went out of their way to make the experience truly special. From my 70+ year-old dad to my 1.5-year-old toddler, every member of the family was thoroughly impressed. It was actually my daughter’s first time tasting cake, and she absolutely loved it! The food was fantastic — the soups, the main course, and especially the desserts. Even during checkout, the restaurant staff brought a slice of that delicious cake just for her. Everyone we interacted with was warm, thoughtful, and incredibly accommodating. I’ve already told several of my friends about how wonderful the stay was. For something planned on such short notice, our time at Fragrant Nature far exceeded all expectations.

Absolutely nothing! Honestly, the only thing I regret is not being able to stay longer.

The hotel is in a beautiful building, everything was so nice and the staff were extremely friendly. Our room was spacious, everything clean and nice, the bed was great and the shower was great. The breakfast was very good, good variety and lot of people to serve you. On the rooftop they have great swimming pool and also a nice restaurant.

The property is great but perhaps it’s not very much to do around, you have to walk for a 15 - 20 minute or take a taxi/tuktuk.

Beautiful, elegant hotel in an excellent location. The staff couldn’t have been more helpful, the food was delicious & the spa was very good.

One cannot hold the hotel to account for its neighbours. But it is surrounded by mosques. Whilst I wholeheartedly support everyone’s right to practice their religion, I do not understand why they amplify the call to prayer & indeed the whole service to high volume. I wonder if the hotel could negotiate a reduction in volume or a removal of the PA system? If not I’m afraid they need to invest in high quality double glazing as even earplugs don’t exclude the noise in their very lovely rooms.

It’s a really nice property and had a fantastic stay There are free short cooking classes, afternoon tea The staff is lovely, helpful and professional Breakfast options are vast - Indian and western Pool and views too!

The roof top terrace is beautiful but the opening hours to have a drink or meal are limited and there are umbrellas to cover either We were there unintentionally during Ramadan and there is a mosque nearby to the hotel so we were woken up daily at 4.30 am which wasn’t ideal - but can’t fault the hotel for this. It’s an FYI

This hotel is absolutely gorgeous! The moment you enter you are in a different world. The room was spacious and clean and the staff were great. The added bonus is the rooftop pool and restaurant. We had our meal up on the rooftop and it was amazing. We also had a little two piece band which added to the ambience. Loved this place.

Nothing really but if I had to give a negative it would probably be the dining room downstairs where you had breakfast. It was a little dingy.