The hotel was beautiful- loved the central courtyard area - just as stunning as in the photos. The rooms were fabulous. And so lovely to have the rooftop pool to enjoy after a day’s exploring in Kochi. The security staff at the door were very cheerful and helpful. There are always plenty of tuk tuks outside to take you around. Just remember to say ‘no shops’ when negotiating a price! The hotel provided free coffee/snacks on the rooftop around 4:30 every afternoon which was a nice gesture. We only had dinner there once - at the rooftop restaurant accompanied by some amazing sitar/ drum music- it made for a very special experience indeed.

The road outside is still undergoing a fair bit of work. A bumpy ride is not unusual but I did feel really sorry for the tuk tuk drivers here. As a very minor point, it would have been good to get a cold drink and a seat on arrival (as we had had in most other places) rather than just checking in standing at reception but perhaps we just arrived at a bad moment. It is easy to get into the habit (and expectation) of being treated like royalty when in India!

Excellent hotel in the heart of Kochi, with very nice views to the city and harbor, excellent swimming pool locate in the rooftop. The hotel very nicely built, looking magnificent from the inside as much as all the rooms, with excellent amenities. I would have truly enjoyed spend more than one night. Good WiFi coverage and with a short ride of tuk tuk you can get anywhere in the city. The staff was kind and attentive, and they packed for us an early breakfast as we had to leave to early to airport.

Thee is not much to say, it’s truly great and it would have been a 10/10 if not for the fact that they massively over charged the massages and transportation. The massages were nice nothing extraordinary, but definitely not worth of that cost, likewise the transfer from and to airport.

Beautiful, elegant hotel in an excellent location. The staff couldn’t have been more helpful, the food was delicious & the spa was very good.

One cannot hold the hotel to account for its neighbours. But it is surrounded by mosques. Whilst I wholeheartedly support everyone’s right to practice their religion, I do not understand why they amplify the call to prayer & indeed the whole service to high volume. I wonder if the hotel could negotiate a reduction in volume or a removal of the PA system? If not I’m afraid they need to invest in high quality double glazing as even earplugs don’t exclude the noise in their very lovely rooms.

Brilliant property. Clean, bright and supremely comfortable. Warm and welcoming staff who’ll go well out of their way to make you comfortable. Aakash at the front office was most helpful and full of great suggestions for things to do in town! The breakfast spread is sumptuous and the chef extremely talented. The value for one’s money is also great! This was our second stay at Fragrant Nature Kochi and we’ll definitely be back!

We loved absolutely everything about the place!

This is a beutifully designed heritage hotel with cute rooms and a tasteful lobby. The location is perfect for visiting the attractions in Fort Kochi and around Mattancherry palace. We visited during one of the hotter months and particularly enjoyed the rooftop pool with views over Fort Kochi and the neighbouring shipping harbour. The restaurant is excellent and offered us a complimentary cooking demonstration. We also enjoyed a traditional massage in the hotel's spa as this was available at a reduced rate during our stay.

On the day we were leaving, we had asked the hotel to arrange an airport transfer. This did not arrive until 20 mins after the agreed time, at which point we had already arranged an uber (which was also significantly cheaper). We were also woken up early each day by the call to prayer projected from nearby loudspeakers, although we appreciate this was not the responsibility of the hotel.

The staff was excellent. They were very friendly and help me with arranging tickets and excursions. They even spoke with the tuktuk driver to explain the destination. The rooms were nice and big. The shower was great. Checkin was very good early in the morning. The wall painting is very impressive. The location is good.

A small detail: we have had dinner 2 times, but the menu was a little bit limited. There are no vegetables on the menu, only salads. And Kerala has a lot of vegetables. I also missed the stuffed paratha and the malai chicken. Thanks to the staff we have got tadka daal, despite it was not on the menu. So a little bit more Indian dishes are welcome, because Kochi is the first entrance when you came from abroad.

The room was a really good size and very clean. There was a small mini bar and toiletries were provided along with filtered water and tea/coffee. The pool was clean and the roof top area was lit up really nicely in the evening. The evening food menu (roof top) was great and we really enjoyed eating our meals in the bar terrace, great atmosphere and brilliant service.

The pool area is a little on the small side, which was fine for us as it wasn't peak season but I can imagine it gets busy up there. The food (whilst tasty) was a little on the expensive side, a bit of a shock compared to eating in cafés and restaurants outside the hotel.

Beautiful place to stay, access to the library a good place to read the morning paper. The lobby was a nice place too. Kerala breakfast was excellent. Staff overall very helpful and smiley. A special thank you to Princy for making our stay very special. Love the nature etiquette of Fragance Hotel as well as the roof top pool.

The mattress was very old and so curved-in which made the night sleep unpleasant. This was acknowledged by the reception and would take care of it. The coffee at breakfast was not so hot if you arrive towards the end of the service. Also the cafe menu can be improve greatly as well as the timing in food delivery. The delayed issue we encountered at the cafe was handled professionally by the manager and head chef. Thank you for that.

We had a really lovely time, the pool is great - you can sit in the sun and watch eagles and kites fly around above you. The staff were great, the place was spotless. Room was massive. Food on offer was great. Short walk to Vasco De Gama square and always lots of tuktuks outside if you don't want to walk.

Just a couple of things let it down. My bed had a large dip in the middle. It was still comfortable but I don't expect that from a 5* hotel. Some breakfast items were not so warm, there are screws sticking up on the pool decking in places and there was often no staff around to serve at the cafe.

We were amazed at the quality of this property and the helpfulness of the staff. Mr Akush organised a day rate for us as we didn’t fly out until the evening. We would highly recommend this hotel!