Our stay at Ibis Kolkata Rajarhat was an absolute delight. From the start, the team made us feel incredibly welcomed and taken care of. A big thank you to Mr. Ali at the front desk for his outstanding hospitality. He not only arranged a free cab for our airport transfer but also helped us get our food packed for the flight. When our flight got delayed, they graciously unpacked the food and served it to us again at the hotel, without the slightest complaint. Mr. Ali’s helpfulness and calm demeanor truly made our experience unforgettable. Also want to appreciate Akshay and Suman from the F&B team for their consistently polite and attentive service. The food was exceptional—flavorful, well-prepared, and served with care. Ibis Rajarhat is a perfect example of thoughtful service and comfortable hospitality. Would highly recommend it to anyone visiting Kolkata!

We went to the property for staycation purpose to spend just plain, simple leisure time. It is a nice,well decorated property at a great location with of course good facilities. Food is the star of the show here. They are delicious. Staffs are really good here and all of the other services are good too. In a nutshell, it's a really good place to stay,relax,have good food and fun.

The reception desk could have been more jovial. I mean they are professional,do their job well but they are too mechanic. They could have been more lively. Similarly, room service is good but it need improvement on delivering the product timely.

Colorful environment that brightens your day with friendly staff. Very good service! The hotel was clean and felt very safe. Breakfast, lunch, and dinner were excellent, with many options available Rooms were as shown on the website, with all the listed amenities + very clean! (Bonus - higher floor rooms have an open view of the around area)

Closer to the center would be great, but it was close enough to reach attractions with taxi, close to Malls (walking distance) and close by to airport!

Breakfast spread.. it was awesome. Room service was good as we stayed for four days,we didn't called up once atleast to remind them for changing sheets,it was done ahead of asking only. Restaurant staff was extra ordinary.. meeting up all customers satisfaction ahead. Have to thanks restaurant staff mainly Chef Preethi and her breakfast staff who working too fast without making customer waiting. Location of the hotel is easily accessible to places.

Bed would have been bit big. We took large double bed as we are 3 people 2 adults and one kid, but it's good for 2 people only. Felt bed would have been bit larger.

Room was very cleaned, tidy & organized.

Need to look about check-in time to do change from 2 pm to 12 pm. Because the traveller who are travelling with family from a long distance, getting affected. But in our case, team was very supportive and on request they arranged early check-in for us. Future stay will be at IBIS when we will be at Kolkata whether it will be a business trip or family trip.

The staff were very helpful and pleasant. Plenty of choice on the buffet for both breakfast and dinner. Only criticism is that we were only given one card for the room, inconvenient if we were doing different things and out and about at different times.

Issuing only one card key for the room, not helpful.

Nested in the heart of city this modern hotel, equipped with all the amenities, is a perfect choice for both travellers and business minds. With each wall painted magically and displaying the stunning monuments/places of interest and the local culture of Kolkata, you develop a virtual connection with Kolkata as soon as you step into the Hotel. The modernized look with creative spots marked for selecting music on the go and open dome structures for a chit chat makes it a perfect place for hanging out together . Equipped with all facilities, the hotel serves as a perfect ones stop place for taking care of all your needs during your stay. The clean rooms and bathrooms, free wifi, QR based room ordering menu, all add to your comfort and make your stay a memorable one.

Orders take a bit longer time to process and be delivered to the room

Good breakfast with lots of variety. Good ambience at the entrance. Staff was very friendly and helpful. Location was terrific.

Less space to keep belongings as there were no drawers. No facility to hang cloths except in the wardrobe. The hook in the bathroom was too high.

Overall it was good, the price was more as compared to the services, only the view was great because we stayed on the 8th floor. However we stayed for 5 nights, appreciations to everyone at the reception doing their best. Our housekeeper was also very gentle and polite during the stay, he deserves the best position!

There is no minibar in the rooms, bathrooms are small and made up using wood which is very inconvenient, no proper bathrooms in the entire hotel. No swimming pool in the hotel either.

The staff at the reception, Sumana and Raima, were extremely helpful.

Most of the items served at dinner buffet were quite cold. The grilled chicken sandwich that I requested for lunch had more mayonnaise than chicken. The quality and the taste of food should be improved.