The location is amazing, in the middle of a tea plantation and surrounded by coffee trees and cardamon plants! It's so peaceful and relaxing that you don't want to leave. The food is very good quality with nice breakfast buffet and great variety on the menu for dinner. Staff is nice and always helpful. We would definetely come back. Highly recommended

Room could be cleaner and should be 100% ready at check in, while we found no towels and no toilet paper when we arrived. No housekeeping service in the morning which I would expect from an accomodation of this type. Staff is nice but communication can be challenging at times due to poor English.

Lovely building in the middle of the tea plantations, lovely view over the spice garden from the balcony, very peaceful. Dinner in the restaurant was good, they do not serve alcohol but were happy for customers to bring their own. comfortable room.

Limited breakfast. It is a little way out of town, wasn't a problem for us, but need to take a tuk tuk to get anywhere. the building is in a lovely setting but not quite as isolated as the picture appears - there has clearly been quite a bit of building since it was taken!

The manager and his staff were really helpful. The hotel is in a beautiful location. The rooms are a good size and we had a beautiful view of the mountains from the rear balcony. The building itself is a gem.

Nothing really.

The staff is quick to fix issues and helpful. Restaurant food is good and affordable. Breakfast is provided and very tasty. Good price.

When we got to the room, the sheets and towels were dirty and we had to get new ones. This might be a 'mistake' but the room had clearly been serviced (the bed was made) and the dirty items not replaced. This implies they cleaned the room but did a poor job. The building seems like it is still be renovated. The drive up to the hotel is difficult for the cab drivers especially the hump going into the check in area. Please fix this as it could easily damage a smaller vehicle. Location is sub optimal and is not really in Munnar city as the listing made me think. I often hear that such complaints originate because of differences between American and Indian standards but I think this is a weak excuse. Everyone wants a clean hotel room.

The location is amazing and the place is very special, right in the middle of the tea plantations. The personal is nice and support you on organizing tours around the area.

Good in general. Just mentioning that you don't have all the services available at walking distance, but that's also what makes it cool.

Excellent location, helpful staff , good spacious rooms with superb views, Excellent breakfast. We enjoyed our stay.

No AC, no ventilation in room. Suggest placing mosquito nets on at least one window as it is impossible to keep windows open at night due to insects.

It was clean, the food was good, the staff were very nice and the view from the top floor was amazing!

It is a bit remote and the road leading to the property is quite bumpy.

Loved the authenticity of this hotel . It was very comfortable and relaxed. The staff were attentive kind and helpful.

We liked every thing.

Excellent place and good breakfast. Tony and Basil were extremely helpful in addressing our needs

Nothing

Everything was good, especially the food. The staff was extremely cooperative and nice, went out of their way to help us out.

Everything was good.