premium experience at centre of the city

Restaurant layout and infrastructure is top class. However the food needs to catch up to be a favourite of travellers.....there is a 20-30% pathway to be covered to be considered upto the mark. Breakfast spread needs to be pepped up and frequent requests for a feedback by the restaurant chefs (at least 3 of them going around all the time asking for a rating) needs to be backed by a genuine interest in delighting the customer.

The staff were all lovely, the staff that cleaned my room always added little extra touches including making towel animals and leaving treats on international women's day which made me feel like they really cared about making my stay special. So I'd like to thank Sayli, Maniunath and Arvind for being so kind.

There isn't anything I can think of that I didn't like, it was a pleasant stay and I'm thinking of returning next year.

The hotel is just outside the Pune junction railway station so you don't even have to take rickshaw. The rooms were spacious, staff was friendly and helpful. The services provided was prompt. They have kept 2 dogs and are super friendly.

I felt the breakfast and lunch buffet prices are overpriced

Excellent location, clean rooms and food breakfast and dinner buffet was fresh and good spread. The menu was changing every day and superb taste. Ideal location and safe for family and child. Staff at hotel like front desk reception, citrus restaurant and security were always smiling and ready to greet ans serve you. Special shout out to sanjay, pallavi, ankita, prashanth and security also Even when i requested for extension, they supported with good price all inclusive. Location is good and easy to go for all major areas around city and neat and clean hotel. You feel at home. Comfortable and clean beds and washrooms.

Perhaps some juices/drinks included in dinner buffet as part of buffet package. Room size could have been little bigger.

The location is perfect, very clean and well maintained rooms. The staff were all very polite. Special mention to Luri , from the restaurant. Despite of being newbie, her courteous and polite behaviour deserves a praise. It was A very comfortable stay at Lemon Tree indeed

The price point

Fresh and clean looking out side, friendly & polite staff at reception. Infact all the staff seemed happy and pleasant . We would defiantly come back to the Lemon Tree 🤗 Everyone has a smile and went the extra mile to help The staff here did everything they could to make us welcome, so thank you.

Good central location near to the city centre and major tourist attractions , neat and clean very professional and courteous staff

Just one room key , would have like to have two keys one for me and other for my wife Did ask for it but it is not in hotel policy

Location was very close from station and we had a great family time. Front dest, house keeping F & B everything was just exceptional.they went extramile and made our stay super comfortable.

All good

Only the tea was too creamy n milky…. India is well known n famous for its TEA esp Masala tea. Your hotel’s tea was tooooo much creamy milk— evaporated milk n less taste f tea. It was like drinking evaporated milk in a cup. Pls do improve on the quality n tea of the tea in Lemon tree hotel. Please. Thanks

Everything was wonderful. The staff was awesome. Very humble and welcoming right from the entry. Reception was very kind to adjust to my check in. Restaurant staff for breakfast buffet were very service oriented. Harshada in particular was very helpful.She catered to every request. Also Aarti too was quick in her service. Food was excellent. Very fresh and was very impressed that the chef was going around each table to make sure everyone got what they wanted. Will surely come again. Housekeeping too were very efficient. Pool n gym were maintained n clean.

Nothing to complain