Beautiful hotel, more 4 than 3 stars. Driver meet us at the airport very promptly. Happy and beaming staff, even delivering a cake and singing happy birthday for a member of our group. Genuinely happy (or they are very good actors. Fabulous rooftop bar, again, super attentive staff. Nice breakfast and availability of refreshing cold drinks around the hotel. We only stayed one night, so I can not comment about the location I relation to things to do in Siliguri. This is a fabulous hotel with a professional manager and staff. The rooms are big and clean with all the amenities that I require. A paper delivered under my door was much appreciated. We are booked in again.

We initially ended up in a awrful place in a town 40 minutes away, we decided to leave there and head to Sunhill in Namchi and this was the best decision we made on our trip. It was stunning waking up to a view of the Himalayas, walked to the Hindu temple and rose garden, and the staff were really helpful in organising a taxi and shared jeep for us.

The restaurant/bar was a weird vibe which may have been because it was so quiet. They didn't have any alcohol and the food was okay. It's a fair walk to other food options which wasn't an option for us as it was heavily raining.

What I liked most about my stay at Sunhill Portico was the cleanliness and hygiene of the room, which made the experience very comfortable. The spacious bath added a touch of luxury. The staff, from the front desk to housekeeping and the restaurant, were incredibly friendly and courteous, going above and beyond to ensure a pleasant stay. The delicious food, beautifully presented, was another highlight. The attention to detail with toiletries and room amenities made me feel truly cared for. Overall, the superb value for money and exceptional service stood out the most.

Honestly, there was nothing I didn't like about my stay at Sunil Portico. Everything from the cleanliness to the service was flawless, and I couldn't find a single fault. It was an all-around perfect experience.

Sunhill Portico is a hotel with exceptional precision down to the smallest detail. The friendly staff ensures that everything works optimally at any time. The breakfast is lovely. When I left some items at the hotel after departure, the staff tried to do everything they could to contact me. I didn't see it until later but when I contacted the hotel they sent me what I had forgotten in the mail. I am very grateful and would recommend this hotel either as a base for exploring northern West Bengal and Siliguri or as preparation for a journey further up the Chicken's neck.

The hotel is great! The photos are super accurate which is rare in this part of the world. The reception staff were super kind and welcoming. The beds and room were perfect! I particularly enjoyed the shower! Great stay!

Unfortunately the restaurant staff on the first floor were super incompetent and had to confirm with me about 5 times whether I wanted a coffee or not, which was frustrating at the time.

A beautiful hotel. Comfortable and very clean rooms with lovely powerful shower. The staff were exceptional. Friendly, helpful and kind. Nothing was too much trouble. The breakfasts were great and we ate in the bar 2 nights where the food and service were great. The attention to detail was fantastic. If you stay in Siliguri stay here!!

I can think of nothing I didn’t like.

Excellent experience. Every person is very welcoming and helpful. They had a better room available and upgraded us with no charge. We also were able to check in earlier. We have been always treated as the most desired guests. Location is great, close to everything. They have all this tiny things available in the room, from slippers to shaving kit. Breakfast is great with Indian and European options. They also helped us to book our ride to the mountains. We definitely visit this hotel again, the service is exceptional.

The overall ambience, the hospitality, the quality was quite satisfactory. Sumptuous breakfast with variety available. The cleanliness of both the rooms and the toilet is also to be mentioned.

The AC system needs a complete overhaul, room was not cooled to the extent required for a comfortable stay.

Lovely clean & comfortable rooms. Helpful and welcoming staff. Wonderful rooftop bar, terrace, restaurant. Would definitely stay again.

Checking out.. card machine not working.. promised taxi not there, but all ended well.. airport easily & quickly reached as was early morning. Apologies for slight soh failure. Overall this is a lovely spot in Siliguri.

The property was clean, and centrally located. We left before breakfast time. The staff was kind enough to pack us a packet breakfast.

I was travelling with my wife. We were given separate twin beds. I felt the staff could have mentioned it during check in. At least, if they didn't have Queen or King size beds, they could have least offered us to join the beds. This is just a feedback, not exactly a complaint.