one front office lady was very help full

First got the room with bit not clean in bathroom, request change room, 1st person say no room but the other one very help full, find me the other room and show us and very happy, extend my stay, good work for the staff

location is quite central, there is a big mall - bandung indah plaza just beside the hotel. There is also matahari and supermarket in the mall. staff were very friendly and approachable even the carpark attendant was very friendly and polite. Room was comfortable and clean, it was also quite big and sound proofing was good. Facilities were well maintained and clean.

Hotel parking lot is quite small, had to park in the mall nearby if you come back late. But it is only a 1 - 2 mins walk to the hotel lobby. Breakfast variety quite limited.

I would like to send my warm feelings to Aryaduta Hotel management for the hospitality and services during my saty at this hotel especially Ms. Devita for her wonderful reception and to the shift manager for his kindness and to the room service, security and to the rest of the staff ❤️ Can't wait to see you again.

The main hotel's parking must be for the guest only not for visitors

Reliable hotel, great location, good (albeit a bit outdated) facilities, easy access to mall connected to hotel, good breakfast, good bedding, amenities.

I was sorely disappointed with the late check in. At the check in desk, it is clearly written "Check in is at 14.00". We arrived after 14.00 and the room was not ready. We asked for an estimate on time, and even then we were not given a good estimate. We were travelling with an elder > 80 yo and a toddler 5 yo and we were in need to get in a room asap. In the end they gave us a room after waiting 20 minutes, but only 1 out of the 3 rooms.

The pool was very good, they provide towels next to the pool. The room was wide enough. And you can directly access to a shopping mall. Staff was so friendly. The breakfast offered many options.

The toilets are a bit weird and bathroom was generally old, especially the toilet needs renewing. Also, shower curtains are not hygienic in general. They should change them to cabins

The cleaning staff named Zahra did a wonderful job cleaning our room and gave extra spoons etc. Room was amazing, very spacious and clean. Very close to local eateries, attractions, and next to the MALL! excellent location

were staying in very high season, so they short of staff and room service/dining line was very hard to get through. The TV Service also lagging (maybe due to the lot of guests staying?) always bring your own entertainment from home. Everything else was excellent

The staff! We appreciate the staff from the doorman, front desk and especially breakfast room. They always eager to help, always greeting us, and overall just great people. We opted breakfast package and we were not disappointed.

The room need a lot up make over. Small things like curtain shower, towel need to be replaced . But the bed linens were clean.

The late checkout made it possible to see something of Bandung before we left for Jakarta with the Whoosh train. The hotel has a good connection to the mall. The personell was helpful with finding out how to take the Whoosh train.

Because of the elections holliday there were a lot of families with children in the hotel, which made breakfast somewhat chaotic. But entertaining too.

Check in process was swift upon arrival and the room was spacious despite looking a little dated. The hotel is strategically located with direct access to Bandung Indah Plaza for shopping and dining.

The room we were assigned to was not ready when we arrived at the door; there was a maintenance person touching up the wall with paint and was surprised to see us already standing, ready to occupy the room. This was definitely not the kind of experience hotel guests would want to have first hand upon getting into the room.

strategic hotel location, comfortable rooms, maximum service from all staff on duty

overall i like everything in this hotel, service, cleanliness, food, room, location... but I have something to complain about and I hope this gets the attention of the hotel management.. 1. Bidet Toilet that doesn't work optimally 2. The disposal of water in the Bathup also does not function optimally, so the water stagnates and is not wasted immediately 3. The electricity in the room is not optimal, so that the electronic devices that are being charged become hot hopefully these things get attention