The hotel is very nice and clean. All the facilities are good and the breakfast is great. However the staff are what really make this place. Aziz, Ayu, Umi, Dani and all the others. Super friendly and nice people, always happy and willing to chat and hang out. We were there in rainy season and our boat back to Bali was cancelled due to weather. The staff helped us in booking another boat to Lombok and then onto Bali, even made sure we got to the port and found the correct boat. Highly recommend. Hope we can make it back there again.

Nothing.

The staff, the space, the atmosphere. Villa Nero has it all. You are just one bike ride away (and bikes are provided for free from the hotel) from great restaurants, the beach and the port. If you don't feel like going out, Villa Nero has you covered with their own delicious restaurant. The staff is what really won us over. No request was turned away and they were always available 24/7. They really made our honeymoon special!!

Nice and green territory, big and clean rooms, nice bathroom. A little bit far from beach and main road- if it’s raining then the road is muddy! Nice pool! Staff is very friendly! Kids loved cats! :) Food in the restaurant could be a little bit better and maybe more options to choose!

Internet!!! Very bad! Since we had to work and study it was almost impossible.

Amazing stay! The facilities were excellent and very comfortable, the location was perfect, and everything was spotless. Great price for what you get. The staff were the nicest and most helpful people – so friendly and welcoming. I would definitely stay here again.

Lovely small hotel, feels like a slice of serenity but only a 10 min or 2 min bike ride to the main east road. Staff are super friendly, rooms are big and feel homely, and love the free bikes!

Nothing at all, we loved it

The property was well maintained and had all the facilities you would expect. The stay was a comfortable one and the best part of the stay would be the 4 cats resident that roam around the property (they are so friendly and cute:))

The staff were so friendly and helpful. Our room was incredibly clean and tidy. The property had so many perks and added bonus like bikes and free breakfast. It made our stay incredibly easy.

I have nothing bad to say about this stay.

Staff was so welcoming, kind and helpful. They suggested perfect options for the island trip. Also they prepare our bikes before we arrive. Location was a little bit tough but inside the hotel so good especially architecture.

i loved my stay at villa nero, staff where amazing and very friendly, this place gives you a sense of home away from home due too how lovely and homely the staff are, with the beautiful villa cats roaming around, good peaceful music and friendly smiles on everybody's faces i will definitely be coming back!

loved staying here! the staff were so kind & accommodating. such a good location, off the main strip but 5 mins to the harbour/ beach. cute little friendly cats on site which I loved! comfiest bed we slept in our whole trip, such a nice room as well!! loved Nero & highly recommend!