Loved everything about this boutique property, the understated arrival and reception area which opens up to a gorgeous and most exceptional resort with expansive beautiful lush gardens, pool, breakfast pavilion. Free yoga each morning, and optional extra activities like painting and cooking classes which we enjoyed within the resort setting. Staff so warm, attentive and friendly, delicious food, we could not fault. So relaxing and comfortable. We booked a pool suite first time ever and gee it was so refreshing getting up each morning and going for a dip! Great location to access Ubud by foot including some lovely local restaurant options and far enough away to enjoy the tranquil setting. Can't wait to return!

Small stuff and more as information only...pool could've been a little warmer as Ubud not as warm as Seminyak. Limited TV channels and poor internet speed. Hotel transfers are quite expensive compared to outside taxi service. And a lot of steps moving around property in case mobility is an issue for some people, not for us. These did not take away from our first experience at this hotel, would definitely book again!

The grounds, gardens, facilities, food and staff were amazing!

Our room pool was average and seemed unusable for us. The photos advertised when booking showed infinity pools that we were thought we were paying for. When we enquired about this we were told the infinity pools overlooking the jungle were much more expensive than what we paid or could justify paying. My criticism then is that the photos provided on this booking.com website were misleading. We weren’t even able or book the better infinity pool room or see the prices for them. Showing the images on the booking site made it look like we could or maybe had secured a pool with a jungle view. We didn’t use our room pool. It was small and seemed unusable for us. The main pool was much much nicer.

I stayed with my husband and five-year-old daughter in a Garden Pool Villa, and we had a wonderful time! The villa was beautiful and peaceful, my family felt so relaxed they almost didn’t want to leave the room. The staff were friendly and helpful, and we really enjoyed the food. They were also great at helping us organise our tours. I especially loved the morning yoga sessions; it was the perfect way to start each day. A great spot for a relaxing family getaway. We’d love to come back!

I LOVE COMO UMA UBUD!!! Every detail. Breakfast is above and beyond exceptional. They serve a buffet and a la carte menu, all included, in this GORGEOUS spot by a koi pond (get the zucchini halloumi fritters). The grounds the hotel is on are super lush and stunning. The main infinity pool and the spa services are amazing! They also offer yoga and other activities. And the staff are incredibly kind and accommodating. Also the beds are comfy. This was one of the best places I've ever stayed in my life! Already want to travel to other Como hotels.

I truly don't have any bad things to say about this property

We thoroughly enjoyed our stay at the Como. Everything was five star from start to finish. All the staff were exceptional, remembering our names, our drink orders and they were super friendly and very efficient. We had a lovely room with a private pool which was very spacious and beautifully decorated. The resort gardens and facilities were extremely clean. Breakfast Wes plentiful and the food at both the restaurants delicious- we enjoyed the Italian restaurant very much. The shining star of the Como are their staff.

Nothing

One of the best hotels we've ever stayed in, anywhere in the world. Every square inch of this property is beautiful and aesthetically pleasing. There literally isn’t a corner that hasn’t been tastefully done. The multi level landscaping adds so many different “zones” to relax/unwind. The staff here redefines the meaning of hospitality - there wasn't a moment we didn't feel pampered or loved. Their smiles never leave their faces. The food from both restaurants is very good and the included breakfast has a lot of options to choose from. Overall, this has to be one of our all time top hotel experiences.

Nothing. Everything was perfect.

The hotel is quiet and tranquil. The staff are great and the food in all the restaurants is really good - the kids loved the Italian restaurant. The Ubud rooms on the first floor are lovely and light.

The garden pool villa felt damp and a bit dark for the money it cost and it was a long way from the centre of the hotel. The shuttle only runs to Ubud until 5pm and then you need to Grab a taxi.

The facilities… pool, gym & the bar. The breakfast restaurant food was exceptional along with the Italian restaurant on-site.

We were fortunate to be upgraded to a garden pool villa. The only thing we didn’t like was the “clear glass” on the toilet door. This should be frosted at least 2/3rds of the door to make it private rather than open viewing.

Le:’s begging by saying that Como probably offers the best cuisine in Ubud (the restaurant UMA cucina is highly rated: book in advance). Staff are super friendly and professional and striving to assist you during the stay (I.e. they offered a lot of activities for my kid during my SPA treatments, including rice fields walks and egg painting, and; baby sitting service is also available upon request). The yoga experience on the terrace was amazing, and massages superlatives.

The only weak point of the hotel is that the rooms do not offer any views, so if you’re looking for a stay ‘jungle - view’ you should pick a different property.

There was a glitch at the time of booking with our honeymoon stay, however Suteja the General Manager, really did his best to fix it and make sure our honeymoon stay at Como was perfect. Our villa was absolutely stunning, with a incredible view over the jungle, the staff were all extremely helpful and no request was too difficult for them. The food was delicious both at breakfast and the restaurants (the Italian was really good and part of the complex), and the spa was absolutely fantastic (coming from very frequent spa go-ers, the massages, facials and other relaxing treatments were really something else!). Would also heavily recommend the extras the hotel organises, we had a vintage car tour which was one of the most incredible experiences and was also very reasonably priced. Location of COMO is also really good as quiet enough to spend the whole day switched off but a close walk to nearby famous restaurants etc.