The customer service and attention to detail was outstanding. From arriving in the car park and help with luggage to the restaurant staff and the housekeeping and reception staff. All very diligent and incredibly kind

We had a deluxe room overlooking the sea. The views were amazing but the bedroom and lounge area felt dated and tired. It was immaculately clean just felt outdated. The bathroom has been updated and was pure luxury. The other issue (which I am not sure how you fix in an old building) is the noise from the room above. Every step in the bedroom and bathroom could be heard which was distracting and surprising.

Lovely hotel, fabulous staff

Food was very expensive, particularly lunch….

The public areas and restaurant were excellent. The spa was really exceptional with a 25 metre lap pool, sauna and full gym facilities. The staff were first rate. Welcoming, friendly and very helpful. The General Manager called TJ was simply delightful and a true professional who without hesitation upgraded our rooms when we mentioned our concerns as detailed below. Could not have been more helpful.

For their price the rooms we were offered initially were disappointing. On the small side with a "garden view" that was restricted and not of the main garden and bay which is a major feature of the hotel's location. The beds had no duvets and only sheets and blankets and the mattresses weren't particularly comfortable. Strangely the sheets were undersized for the king-sized mattress, so wouldn't tuck in securely. The decor of the rooms tried too hard to present a bygone era of grandeur, in my and my daughter's opinions. Very heavy bedspreads and curtains with many dark old paintings and portraits. The result was a bit gloomy!

The Park Hotel is a fantastic retreat for a short getaway with delicious food, a relaxing spa, piano lounge, golf, and beautiful walks around the grounds of this historic hotel. A special mention for the staff who were courteous and friendly but never overwhelming. Free tea and carrot cake in the afternoon, exactly the tonic after a long walk. We also had a free electric charge point at our disposal, so the little things really do help!

The suites were very comfortable, although there was no iron board and iron in the room (perhaps request one on arrival), no safe, no A/C, nor wine glasses for that special occasion. Mirrors and hair drying will be a challenge, so bring one with a long lead. Small insignificants, but you can request everything most items from the hotel reception.

This Relais and Chateux hotel is in a perfect location in Kenmare, and has beautiful, traditional facilities. We spent three wonderful nights here visiting from the U.S. on our first trip to Ireland, and received flawless service. The food was first class, as were the linens, toiletries, and accomodations, and there was a very comfortable bed. We also loved the gardens and walkways which are contiguous with a park, so it is easy to do a 3-mile easy and relaxing loop walk combining gardens, woods, and water (you can also continue the walk by incorporating the town Heritage Walk).

I liked everything about it!

Very relaxed atmosphere. It had the atmosphere of "just enough' without the opulence which, is unnecessary. Spar was great. Food excellent. Staff were down to earth and friendly which is all you want.

We were disturbed during the evening and night by a neighbour snoring and conversations from others.

The warm Irish welcome The food The walks on the grounds The extremely comfortable bed & pillows The outdoor spa pool The decor and building stays true to Victorian heritage The welcome sheep on bed The lady on the piano in the bar was amazing (they have music every evening) The cake & tea at 4pm

Didn’t have a safe in room Sauna was only available to men (this didn’t impact me on our stay but had it I would have felt annoyed)

The welcome from the car park! in met us in car park ! Sean everything was exceptional,! the young people on duty Thursday to Saturday especially the Ukrainian young lady and in deed all the young people, friendly smiling, asking us if we ok . The young person cleaning the rooms on our floor 216 helped us down with bags on sat My husband heart conditions so most Greatful , the music each evening the beautiful room the relaxed yet attention to detail old world class, the welcome we received from Linda thanks

All was good

Nice views over the lake, very good breakfast (well served), polite staff, quiet and luxurious ambience, charming bedroom and good location to do a lot of hikes, trekking

Spa was fully booked and we were not able to get an appointment in our four-day stay (I guess is small for the demand the have), they could offer in-room service

Excellent location and luxurious spa facilities. Restaurant experience was very special.

The shower had limited control over temperature. It's much too hot. Probably a fault in the room we had.