Great room (we paid for an upgrade to a 60 m2 room, which was worth it for 3 people), comfortable beds, even the portable bed was good. Huge bathroom, with a tub and a large shower cabin. Great breakfast, served at the table (no buffet). Several restaurants on site, we did not try them all (the fancy kaiseki restaurant needs to be booked >3 days in advance), but the tepan yaki was excellent, the japanese and western restaurants were quite good too. Quiet location, adjacent to a beautiful park.

A bit far from the city center: 10 min walk to the nearest subway station (Edogawabashi), then 20-30 min to your destination. But I guess it's the price to pay for a quiet environment in a city like Tokyo.

The room was spacious with an amazing city view. The hotel garden with the shrine and the fog theatrics was really beautiful and a pleasure to walk through at any time of the day. The staff were very friendly and helpful.

The rooms are equipped with standard Japanese outlets, and the mention of adapters from the staff was buried deep in the accommodations listing. I ended up buying two local chargers for our phones, but that was on me for not reading the entire list thoroughly. It would be great if the adapters/different chargers would be in the room by default.

This is our second visit to Hotel Chinzanso and once again the hotel and staff did not disappoint. The staff are welcoming, friendly and professional. Our room, overlooking the Hotel gardens was large, with large bathroom, separate toilet and dressing room, and Nespresso coffee machine. We enjoyed the Japanese and Western breakfast each morning. Tokyo CBD is easily accessible via a fast and efficient train service. But the highlight of our stay was the beautiful gardens, with a Cloud and light show daily. We enjoyed our stay very much and we will be returning again.

Only one complaint. The lack of English speaking Television channels.

Beautiful garden and good accommodation

Breakfast venues were full both days. There seems to be a problem accommodating people for breakfast.

A lovely location in the middle of a park. Really delightful. The hotel is old school - think English country mansion crossed with Italian Baroque. Perhaps a bit fussy if it was going to be your house but as a place to visit it is delightful. Staff were great and all at a very reasonable price. And there is a garden centre next to the hotel. What's not to like?

It is perhaps a little remote. Yes one can get a bus somewhere but you cannot just pop out of the hotel for a beer or a morning coffee. The hotel restaurants are great but not totally cheap and again it is an effort to find an alternative. PS There is a coffee shop next to the hotel but it doesn't open at a time I woud call the morning. Perhaps if you are a very late riser...

It's a great place. Lovely rooms of a generous size. Great gardens and views. After one has stayed in other hotels in Tokyo it is a great pleasure to find such a wonderful place. Location seems a little remote but once you understand it it's actually rather good. Short walk down to Nishiwasoda and along to Takadanobaba past numerous jazz clubs and restaurants. 61 bus goes from outside the door down to Shinjuku. Next to hotel there is a vegetarian restaurant if that is your kind of thing. Down the hill there's a place called Le Pain France which looks good through we did not go there. Garden room is worth the extra. Takes it from good to special. The restaurants in the hotel are great too.

The hotel restaurants are really a bit expensive. I am not terribly price sensitive but even I balk at 26k per person.

Room, food, cleanliness, staff, and hotel garden/ location were all great. Highly recommend

The garden at Hotel Chinzanso is magical

Excellent! I have read in other travel websites that the restaurant reservation service of the concierge of many Japanese hotels is now non-existent. But I stayed at Chinzanso Hotel when I first traveled to Tokyo, and I thought the concierge service of this hotel was satisfactory and pleasant, so I tried to book the restaurant through this hotel this time, and the service quality was still outstanding as always. Thanks for Etsuko, Ruri, Minami’s help!

Hope there can be vending machines or shops selling snacks and drinks in hotel.

The garden is extraordinarily beautiful and could be fully viewed from our room. The hotel is elegantly decorated. The food offered by the various restaurants is delicious and the staff is always very helpful. All of this for a very reasonable price.

Chinzanso is located a bit far from the main business and entertainment districts, but this is a very small sacrifice to make for a lovely room in an elegant hotel with a stunning garden and excellent facilities all at a very reasonable price.