Staff were very helpful. As with Tokyo in recent times, the staff all spoke excellent English and many of them were non-Japanese (or mixed blood). It gave the place a very international feel, while ensuring order and cleanliness you'd expect from any accomodation was provided. I say this because "international" locations in Japan sometimes can be really wild and out of control.

Nothing the property can do, but as suggested by the location name KAGURAZAKA, the area is full of slopes and will be a challenge for people with lots of luggage if the subway is your chosen mode of transport. You might want to suggest guests to take a taxi from Iidabashi JR station instead, especially when it is raining.

I generally steer clear of capsule hotels because I like my privacy, and I'm also a bit claustrophobic, but this place worked well even for me! Highly recommend it to anyone travelling on a budget! The cabins have a little extra space where you can set up your daily stuff, and there's a little light and a small lockable box at the deep end. The cabins are enclosed with curtains (I was able to specifically request this) and often open to a wall of windows. so you are never boxed in and can even get some natural daylight. The cafe space on the ground floor is really lovely, even though the food is kinda meh.

I guess I'm just too old for this stuff, climbing up and down the steps was a little troublesome for me, and the fact that everyone in the room can hear everything made me feel really anxious as I did not want to bother anybody. It could also do with some luggage storage, cos people had to park their suitcases along the corridors and where ever they could find space.

Good location

Americans

Location was in a great neighbourhood. Very easy to get to popular areas, as only a 2min walk to a metro station, but the surrounding area was also really cool. Staff where very friendly, hotel was clean & good facilities, there is even a rooftop terrace 🙂

Everything was great, we only struggled with the breakfast. Although it was tasty, it was quite repetitive as we stayed for 6 nights.

Probably the best hostel of this type that I've been to. Didn't have to suffer cold or draft. Bathroom/shower and common area are spacious. Staff was nice and there was even free breakfast, which is beyond what I could've asked for. The location is ridiculously good with how fast you can get to all the places that matter.

Their laundry machines work by some app that you have to install (unless you just put in coins anyway). I think they should just remove the tapes and deal with the fact that coins are more convenient and what most guests are used to.

It’s new and clean. It’s good there is shower inside the female dorm. There are family restaurants and convenience stores nearby if you arrive late.

It has no coin locker for putting luggage, the locker in the bunk is too small. Also no free toothbrush compared to other hostels. Common area is a bit small and not very tidy and clean.

Awesome café and common area. Right next to a convenience store. If you're a Solo traveller, it's nice to be in a place that feels socially alive and welcoming.

No place to store luggage. Could be cheaper for what is offered in terms of - just a bunk bed.

Great location, about 5 mins walk from Kagurazaka station, and in an area that has a very villagey feel. Great value for money, modern hostel - we had a private room with our own bathroom. There is a good basic breakfast included in the stay but I’d recommend paying for their menu breakfasts which are SO good. Nice communal area in the lobby and helpful staff. In the evening the cafe becomes a parfait lounge and my one small whinge is that when we came in from dinner, my husband wanted a parfait and a drink and I just wanted a beer. They had no beer and I was told that I had to have a parfait and a drink if I wanted to sit there. I don’t drink wine, I don’t drink tea at night and I didn’t want a parfait at 10pm. Effectively they were telling me that I couldn’t stay and keep my husband company while he had a pudding. I think they could be more flexible for guests of the hostel and in the end they did relent but only because I questioned it.

We stayed in the private room with bathroom and balcony and it was great. Lots of natural light and space to spread out (relative to other Tokyo hotels). Breakfast was nice and my husband made reservations in the sauna run on the first floor two days in a row because he enjoyed it so much! The neighborhood is very unique with lots of cafes and European influences - I’m glad we got to check it out!

The location is nice because it’s right next to a train station and 7/11. But it pretty much requires at least 2 trains to get to most of the touristy areas, so that’s a bit of a pain. Not too bad though.

We'd never explored Kagurazaka before, and this visit impressed us greatly. The UNPLAN was short walk from two metro stations that we used a lot. We stayed in one of the private rooms on the top floor, and anyone considering a stay here should be prepared for how small the rooms there are. But ours was well-designed and comfortable for our five-day stay. The included breakfasts were good, and the lobby restaurant felt like a cozy, sociable place to hang out. We also appreciated the many restaurant recommendations (hanging on convenient cards there.)

Storage in the private rooms is very limited. More hooks on the wall would help alleviate that. Other than that, we had no real complaints.