I was assigned to another property at a different location at the very last minute. This property is located in a better location. It’s new, clean and considered spacious for a Tokyo apartment.

Kettle was not provided. I had to request for it but the owner was not willing to provide it until I pointed out that a kettle was shown in the photo. No cups, plates and cutleries were provided either. I requested for 2 teacups and teaspoons but was ignored by the owner. These are basic necessities that should be provided in all apartments and hotels. I ended up having to buy coffee from a nearby convenient store just for the cup.

It had everything I could need: - easy directions on info pdf - pdf has translated English instructions to use the washing machine/ toilet/ ac/ etc. - wifi is good - close location to bus/ train station - pots and pans - hangers - washing machine w/ cleaning solution - desk for working - many outlets - fridge - bed was comfortable - staff was prompt and responsive (and very friendly and accommodating)

- narrow stairway can be a challenge if you have large luggage

Almost everything was up to our expectations and more. The washing machine and the airconditioning system in the bathroom made clothes washing a breeze. Check-in instructions were clear, given on time and super easy to follow. The location is great, Yurakucho metro line is right around the corner (entrance 1b) and the area is lovely and has plenty of markets and restaurants. The Kanda river promenade was a nice bonus.

The bed was a bit squeeky.

Байршил маш их таалагдсан. Edogowabashi station тун ойрхон. Эргэн тойрон хоолны газар ихтэй. Хүнсний дэлгүүр, tax free drug store ердөө 200 метр зайтай. Олон хүн холхихгүй тайван, дуу чимээ багатай байрлалтай. Өрөө зохион байгуулалт сайтай. Том зайтай. Угаалгын өрөөний таазнаас халуунаар үлээдэг нь их таалагдсан. Хувцас хатаах, орчноо дулаацуулах боломжтой. Угаалгын машин ашиглахад хялбар байсан.

Лифтгүй, 4 давхар руу ачаа гаргах, буулгах нь хэцүү байлаа

The staff was so incredibly nice. There was a small issue with the first flat we had booked and they send their staff right away who took us to one of their other properties which was equally nice (clean, useful utilities, great location close to the metro line). They even showed us the way in the metro etc. So sweet!

Everything was great

The staff is responsive on the booking.com app, the flat is nice, tidy, and well equipped. It works well for solo travellers who like their space, and I reckon couples too (but i went solo).

Problems can happen anywhere, so i really value when the staff can solve issues like they did here. There was an issue on the first night, but it was well communicated and solved.

We are travelling a family of 3. The place was spacious, clean and everything you need is already provided. It's feel home away from home. It's 5 mins walk from the nearest station ** I suggest you get off -Yurakucho Line (Edogawabashi Station) ** for shorter walk to Japan House. The Host was very accommodating and Helpful. When I come back to Tokyo, I would definitely stay here again. Thank you

In my case, the location was very convenient, specially since I was visiting the Waseda University. Just 15 minutes away (walking distance) from it. Plenty of restaurants in the surroundings. The room is very spacious and has everything you will need: washing mashing, dryer, hair dryer, fridge, many more stuff.

The check-in can be a little bit complicated to do. This would not be a problem in a normal Hotel, but it turns out that there is no staff personal at the spot.

Location - 5/5 Amenities - 5/5 Comfort - 5/5 Everything about the description is accurate. And the guide/instructions on accessing the room is detailed and easy enough to follow

Insulation- 3/5 Booked during weathers around 5 degrees and the heater was not that strong to heat the room so it was a chilly night.

Very convenient to live in Shinjuku city, very close to many places you will like to visit in Shinjuku. Also super convenient if you are a family and want access to all facilities you have in a home. And it was very clean, we were very happy with our stay.