Location was fantastic. A block away from main Ginza shopping strip and a short walk to the metro Ginza line. Access to so much within 10min walk, 20min walk if you like walking, to Imperial Gardens, Tokyo main train station, Tsukiji Outdoor Market, etc. Hotel was spotless and room was cozy and perfect. Small but efficient. Staff were always welcoming and super helpful. Breakfast can be purchased for the attached Thai restaurant. But not tasty and definitely do not recommend. Just a couple blocks away is Hoshina Coffee with delicious japanese pancakes and other dishes for less.

location, cleanliness, customer service

The Ibis Hotel was very nice and at a convenient location. For the the hotel and room itself it was nice as the room itself had decent space despite its size. It also had a very nice restroom set up that would always have its amenities restocked every one or two days. Such as a new toothbrush, toothpaste and even a shaver. It was also nice to have some nice staff members that would help you when you asked them which made the experience complete. As for location, Ibis is honestly close to anything you need, from a Family Mart right across your hotel, a Lawson right around your corner, every fashion store you need around the corner and finally a Don Quijote to cover anything else you need. And to top it off, it's close to about 3-4 different train stations, giving you easy access to anywhere you want to go in Tokyo, even to the two airports.

There was nothing I disliked about the hotel honestly.

The hotel itself was lovely for a budget friendly stay. The staff were friendly and accommodating. The rooms were generally of a good size

This is likely to be my fault, but after travelling for almost 30 hours I was very disappointed to realise that our 9 year old did not have her own bed. I ended up going down to reception and requesting a room which would have a bed for our daughter to sleep in and I paid 80GBP for the privilege only to find it was now a room with 2 single beds. We went back to reception where they then explained that this is normal in Japan and they do not have a room any bigger - obviously this isn’t normal in Western countries or in other Asian countries we have visited, so if you are travelling with children and would like them to have a separate room this hotel is not for you!

The nearest 24h FamilyMart convenience store is just 15 metres from the front door. Hotel is located right in between 2 major metro stations, which makes travelling within Tokyo fast and simple. Rooms are tiny, but include everything you might need. Decent hotel, in case there's no time to choose, but value for money ratio is not the best.

A lot of brand stores in the area and not much else. The same luxury brands which are sold across the globe, there's no reason to fly to Tokyo for that or to stay in Ginza. The ventilation did not seem to work, had to keep the window open most of the time to get some fresh air into the room.

Perfect location right in the middle of ginza but on a quiet street. Staff very friendly and gave us early check-in and late check out for free. Perfectly sound proofed. Though room was small (as Tokyo hotel rooms are) it had everything you need, including clothes rope.

Though soundproofed - the hotel is 100m away from a fire station so we could hear the sirens ateast 2-3 times per night. There's no soundproofing that can stop that. We stayed at 3rd floor and in the evening if we opened the window there was no fresh air but the smell from the kitchen of the restaurant downstairs. And it feels there's no eco policy (as the whole of Japan actually feels like). Towels were changed daily and as well the disposable slippers which were barely touched

Excellent location. Within in short walking distance of all the action in Ginza, but far enough to ensure a quiet night sleep. All the double rooms had sold out (so we booked two single rooms), but the French guy at the front desk made a great effort to put us on the same floor next to each other (2 people in each room). We really appreciated him doing this for us! The rooms are small, but you can open the window a fraction to let in fresh air. The beds are somewhere between a king single and double, but this seemed quite standard sizing for Japan. We slept two in each bed and it was fine. I would definitely stay again - the location is great.

Small, but space is limited in Tokyo generally. Only 2 lifts for 13 floors, but wasn’t an issue during our stay.

Location was perfect. Staff were friendly. Free coffee machine for members.

The laundry was tiny with two machines. Always busy and hard to get an opportunity to wash. The drying cycle didn’t work well. Took at least four to five drying cycles to dry. Rooms are tiny but that’s expected in Japan.

Location was perfect. Right in the middle of Ginza. Short walk to metro and JR stations. Room was extremely small with no storage for clothes or luggage. But ok for one. Room was immaculately clean. Bed and shower were great! Staff was friendly and helpful.

Size of room and storage.

Location was second to none. Loved it, usually stay at the equally convenient Gracery Ginza but the latter’s rates were high for this time.

Size of room was small for two pax (but OK for Tokyo standards) esp for a week’s stay. Room had very minimal in-room facilities (eg storage space/no closet space ). Also tea/coffee sachets in- room would have been nice. And proper Aircon instructions with English translation labels would have helped.

Great location, very friendly staff and very good amenities. We made good use of the safe in the room, the cleaners cleaned the rooms frequently and were very friendly, the air conditioning was great and kept us cool in the heat. Loved the hotel and would definitely recommend it. The hotel is 9 minutes and 6 minutes from 2 main train stations (each in opposite directions) and you can pretty much go anywhere from either of those 2 train stations. There is a family mart, a Lawson's (which is also a tourist information centre) and a 7Eleven all within a minutes walk. There are several big shopping centers all around, it is right next door to Ginza six, at the bottom of the street there is a huge souvenir shop and a supermarket which is helpful for food and drinks (bigger bottles and cheaper than the vending machines). Overall, it was well worth the price we paid for the 2 weeks and would definitely recommend it to anyone who wanted a very budget friendly place to stay with good professional staff who are there 24 hours.

The only thing that can be said is that it's a very small room which is hard when you have 2 big suitcases to live out of for 2 weeks and the wallpaper was very outdated and ripping in a lot of places. Didn't affect our stay though so can't really complain.