Location - excellent. Great room. Great bathroom and towels. Breakfast only "standard", but adequate. Scrambled eggs cooked to order. Evening meals good - seasonable vegetables sautéed in rapeseed oil were exceptional 10% discount as part of Best Western club

No proper soap in bathroom, only hand wash / body wash in plastic bottles. Not very eco-friendly A tear on one of the net curtains. Duvet cover VERY wrinkled - so much so as to be uncomfortable to sleep under. The replacement duvet cover had a hole in it. Evening meal desserts quite small for the price. Restaurant / dining room very noisy. Loud clientele. Having to pay £5 per night to park the car.

Great location everywhere is walkable. Breakfast has a fantastic choice which is all buffet style. Staff are happy to help. The swimming pool was a lovely bonus which we did use. Lounge seating areas are cosy and everywhere is clean and tidy.

Our booking was for two double larger rooms if possible close together but were on the same floor but not near. Unfortunately we had to move rooms due to the main window/door would not close completely as its warped. Noise from outside as the room was at the front of the hotel. We were moved up another flight of stairs to a smaller room so now no where near the other room. Understandable no ones fault but the room was not a like for like so bit disappointed. Smaller room and smaller bed. Extra payment for the car park seemed a little excessive at £5 per day it's not like you'd leave your car somewhere else so not a choice really.

Stay at the Angel every time. Friendly staff, comfortable beds

Net curtains were very tatty & ripped

Lovely location and although within easy walking distance of all of the shops, train station etc. it was nice and quiet. Perfect base for visiting the Bath Christmas market and other attractions - very quick and easy to get to Bath by train and not have to worry about parking. Great breakfast served, comfortable bed and leisure factilities, although small, were clean and nice to use.

We were staying in the separate block where the pool and gym are...luckily it wasn't raining, but a covered walkway to get to reception and the dining room would be useful for when it's cold and wet...or umbrellas by the door?

Great location staff friendly but professional nice comfortable atmosphere in bar room good size, great shower bed very comfortable extra towel for pool toiletries provided in shower no noise from adjoining rooms dinner menu limited however the Angel burger was great. restaurant waitress super smart and friendly good breakfast. breakfast waitress super lovely would stay again reception staff super lovely

swimming lessons in pool although instructor was great and quite nice to see children learning to swim. quite noisy though (think lessons were post school day). mini fridge would have been good. I like to have fresh milk only 4 pots of uht! minimal supply of tea/coffee as usual for chain hotel pet hate is dry bacon! obviously cooked to far in advance. breakfast commences at 7am. I attended at 7.10 bacon dried out. bit picky I know but expected to be moist as down early restaurant area is a bit tired rooms could do with a spruce up and a bit of detailed cleaning apologies for last comment but, have (many years past) been engaged as a hotel housekeeper

Excellent evening meal in the restaurant (roast meal as it was a Sunday). The hotel had good outdoor seating areas in the courtyard and an indoor swimming pool although we were not there long enough to enjoy these facilities. Generally a good standard of decor.

Room was a mobility double room as that was all that was available. The shower in the wet room did not go down to floor level- there was a gap of 18 inches. This meant that a large area of the bathroom floor got wet when having a shower. The basin was the smallest of hand wash basins suitable for a disabled wc/cloakroom. It was not large enough for face washing and it was difficult to fit the jug kettle under the tap. The adjustable stay to the bedroom window was broken.

Lovely, spacious room with a view on to the quaint high street. Large and very clean bathroom with a great shower. Clean, fluffy towels and toiletries provided. Gardens were beautiful and enjoyed a gin and tonic there on arrival. A very polite, friendly barman greeted us (sorry, I don't recall his name - tall, blonde, young man). Really enjoyed our stay and would definitely stay here again if around that location. Thank you.

Can't really think of anything I didn't like. Damaged blind in the bathroom is all I could say was a tiny negative. Otherwise, the room and hotel in general lived up to if not exceeded my expectations.

Parking was easy and plentiful. The room was a very good size, I had ticked for double beds but both rooms had single beds which was surprising, it didn't bother us a lot but if we were younger it probably would have! Both rooms were on the ground floor as per our request which was great. Breakfast was tasty and plentiful. The area was quiet at night. Staff were helpful.

My only real complaint is that the room was too hot overnight and there is no means to control the temperature in the room

Stayed here for two nights 3-5 March. Room .Very nice comfortable large room on the top floor. Great bed. Everything very clean. Lots of hot water for bath/shower. Lovely clean fluffy towels. Great value for the price I’d say. Didn’t have breakfast. So many places to have it in town. Used the bar for one drink all very nice in the comfortable lounge. This is without a doubt a great place to stay I really recommend it. Best Western hotels can be hit and miss I have found but this one is

See above.

The room was a great size, and very clean. The bathroom was again very clean and the shower was amazing. I switched to this hotel as I didn't like the breakfast at my previous place and I'm glad I did, it was excellent.

The guest information said that food was available via room service until 8:00pm, I tried to order and got no response and subsequently found out that they stop serving food at 2:30.