The front staff 4/1/25 was exceptional in every request. They were all so professional and kind and personable. Truly everyone was So helpful. I had a very overwhelming week and to have people helpful with good attitudes to help me with all of my questions about using the motel tech and local area ..priceless(MICHEAL? Was so sweet spirited) The room was beautiful. Breakfast attendant 4/2 (Tiffany?) Kept things stocked and clean. Wish I had cash on me for a tip, but a nice review might feel even better. I will definitely come here again.

The check in clerk Cameron was awesome, funny, and made us feel welcome. The bed and pillows were amazing. The balcony served it's purpose. Along the river right at your back door, we fed the ducks and the fish helped themselves as well. Unique and quiet. Really nice atmosphere for us and our Saint Bernard. Excellent location. The room furniture is modern. And equipped with all our needs; refrigerator, microwave, coffee, nice size t.v. , hair dryer ect. Breakfast was a plus before hitting the road.

The bathroom walls could use a good cleaning. The toilet was tiny and ancient. I could hear the other guests going pee in their toilet and all the toilets around our room flushing. Other than that it was a very nice stay.

The staff was informative, making sure we had everything we needed. The room was exceptionally clean and nice. Which I really appreciate! Thank you for your outstanding service!

I was bummed that there wasn't a hot tub! Also, the question for lighting in my room and the emoji face was a bothered face because I don't like the bright led lights. Otherwise, the lighting was good.

In the breakfast area the eggs had bacon or ham but they were labor just eggs. I asked and was provided the information but it would be better if they were labeled so someone who doesn't eat ham or bacon doesn't take them by mistake. Other vegetarian items as well over being cross-contaminated by people while serving themselves. It would be great if non meat items kept in a way that they don't get cross-contaminated with other things

Loved the location. I came to watch my granddaughter race at Hayward and it was perfect. The breakfast was pretty decent also. Maybe more seating or trays to take back to the room.

I couldn’t use the credit card I booked the room with. It was confusing. I used my debit, but always like to get my points on a credit card for larger purchases. I also used a AAA discount which the desk person said applied, but was told later those aren’t used for booking online. Overall minor inconveniences.

Location perfect. Breakfast amazing. Room great. Front desk person when we arrived wonderful, shared good information willingly. And shared of herself, a fantastic first impression of Eugene.

We need to leave the breakfast area almost right at 9:30. We were not getting any more food and just had wante to hang out a bit.

I liked the fact that breakfast was included. I just wish we had more time for breakfast plus I didn't take the time to figure out how to make a pancake or waffle. I liked the yogurt choices.

We would have liked to have arrived earlier so that we could have gone out for Dinner with more choices.

Location was excellent. Check in was above and beyond. Asked staff for local food recommendations and was stunningly impressed with their recommendations. Room was very clean and comfortable. Outstanding value for the money. Would definitely recommend 😎

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Loved my stay. Rooms were comfortable and I really enjoyed being able to bring my 2 fur babies. Really loved that the pool has some depth and got to swim a bit. Helped to relax, soothe muscles, and get some cardio.

It was difficult to find the gym. Id recommend putting a sign up on the door to the pool that says "fitness center inside on left".

The room was nice smelled good. Updated beds/ bedding nice tv. Fridge and microwave in the room plus a coffee maker. They provided toiletries that were great quality. The breakfast was awesome! Alot of options for everyone with a whole dining area.

there was nothing i disliked.