The breakfast was good but pretty unhappy with the Best Western room which is so unusual The air conditioner just barely blue cool air out The TV guy said I get HBO but when the guy from the desk came in there says oh that's a mistake we don't get it anymore The toilet handle was broke where I sometimes I had to take the lid off the toilet to flush it. The two girls that checked me in they were very good at their job I was happy with them they're paying that kind of money I mean we're talking $400 for two nights it was not nearly no Best Western style experience

Just wasn't a normal Best Western experience it makes me afraid to stay at another one when they cost so much to stay at

Check in was easy and the fellow was very informative about the property amenities. We stayed on 01/31 for 1 night in a King room with fireplace and jetted tub, which was huge and therefor awesome. We got in the room at 5pm and I claimed dibs on the tub with my 2-yr old granddaughter. We ended up running hot water only, because it just wasn't very hot. The next morning the hot water was HOT. Quality linens and a comfortable bed made for a good night's sleep. The breakfast room off of the lobby had a good quality breakfast with lots of choices, not just the standard fare. There were breads and pastries, cereal, and fruit, hard boiled eggs, Greek yogurt, and all kinds of bread spreads from PB/J to Nutella. PLUS, they served hot scrambled eggs, bacon and potatoes, biscuits and gravy, the obligatory waffle machines and even a cappuccino machine!

While the soaps and shampoo and conditioner smelled absolutely fabulous, using it made my hair frizzy. Now, if it were something of equal quality to the breakfast, I'd have no complaint. My suggestion to Management: Paul Mitchell or Pantene and forgo any conditioner.

Beautiful room in a small town. Comfortable bed. Clean. Check in staff was very pleasant. Included breakfast.

Expensive for the location. They may be into the tourist season prices already. There’s not a lot of good competition here for them so I feel they’re taking advantage. We stayed in a beautiful resort on the coast the previous night and it was substantially less than this.

Friendly staff, easy to work with, amenities and suites are nice. Thank you!

Brief fire alarm later at night had the night staff fumbling for keys and delaying the firefighters access to areas that needed checking swiftly.

Steve at the front desk was great. We had to check out really early and he provided a '"to go" breakfast bag for us to take. He was friendly, personable, kind, and had us out the door in no time. Couldn't have asked for a nicer experience.

The only negative is you need to be aware that the hotel is next to an active train track. I was on the opposite end and it wasn't too bad.

Very surprised by the size of the room and the layout of the in-room whirlpool. Breakfast choices were plentiful.

Make sure your TV's Closed Caption is working. Hard to hear while whirlpool is on. Freezer door on refrigerator was broken.

The room was great

We were only there for one night and wanted to go to the pool, however the pool area was so small and already had a lot people in it. Such a big hotel for a small pool area.

Breakfast was great, staff kept everything stocked. Bed was comfortable and room had ample space to move about and store items.

Hair behind toilet upon arrival. Toilet seat was loose in bathroom, but informed front desk person upon check out. Interior doors need replaced/refurbished. Stairwells needed to be vacuumed.

Breakfast was great! Bed and pillows were very comfortable!

All the homeless/tweakers walking on the trail right outside our 1st floor window. Felt a little uneasy…. Couldn’t fully relax.

INTUITIVE TEMPERATURE CONTROL UNIT. NICE DARK QUIET ROOM FOR SLEEPING. FRESH AND CLEAN FROM FIRST STEP INSIDE. ROOM SIZE GENEROUS COMPARED WITH MY LAST 20 HOTEL STAYS.