Staff were amazing. Location was perfect for exploring Ascoli Piceno. Breakfast was awesome and Serena made the best Italian coffee we have had. Quiet street and a very comfortable bed.

I want to give it a perfect review, but the heating/cooling system in our room did not work. It was a stifling 26 degrees Celsius and we could not adjust the temperature, and we really tried. This is a 4 star hotel and I didn’t have this issue in 3 star hotels in Italy. Staff were very sympathetic, but could do nothing to help. Also, shower door did not close properly and water leaked out. There was a bit of mould on the door casing and the emergency pull cord, which means water seepage is an unaddressed issue.

Breakfast was wonderful- we enjoyed the variety and freshness of what was offered (a welcome break from the typical/simple breakfast at a local bar offered by many B&Bs). Parking nearby worked out very well and we appreciated the friendly and reliable communication with the front desk.

A minor aspect re: this time of year (April): the rooms were quite warm from winter heating so it felt stuffy. We opened the window (which usually I hesitate to do overnight because of possible mosquitos)- but that worked out fine. With air conditioning in other months, this would not be an issue.

location was great. was hard to find though but a staff member came out to find us in the near by street we were at and guides us to hotel. loved the feel and design of hotel very boutique breakfast was fresh and great the staff member remembered our coffee style super friendly and wanted our stay to be perfect

the only point would be that there was no cool air conditioning for the facility to the room even though booking.com said that it had. it only has a heating facility so lucky it was not hot weather.

The hotel was beautiful as well as our room. The staff led by Jessica was superb and should be highly praised for being so helpful and cheerful. We enjoyed our stay very much.

If you drive a car, parking was difficult to find at first but the hotel and garage staff were so friendly and accommodating

The staff was wonderful and friendly. Jessica assisted me with a taxi and a walking tour in English. Room and property was clean. Breakfast was nice. The assorted cakes and the croissants were delicious. We enjoyed our terrace. We changed rooms and really liked the suite. The location was perfect.

The staff is GREAT. So helpful with parking and just everything. We had a small issue with the mini fridge and she ended up putting a big bucket of ice in the room without ring asked. Sorry we didn’t get their names but those two women are amazing

City centre Historic building Clean and secure Good size room even though we had gone for a standard Effective air con Nice staff Good breakfast

Expected a kettle but there wasn’t one in the room - I could have asked I’m sure!

Great location, a short walk through the back streets to the town.

Tea/coffee making facilities would have been nice. Nowhere to get a cup of tea in the afternoon or evening.

If it wasn’t for the unreliable WiFi, I would have given it a 10. Extremely helpful and professional staff, beautiful building and room and rich breakfast. Right in the middle of the old town.

WiFi

Absolutely stunning as regards rooms, breakfast and staff kindness.

Via Mazzoni to be reached requires a short car (not over 4.3 meters) because of narrowing at the intersection of Via Mazzoni and Via Cinelli