Location, pool was great

Sofa bed was the most uncomfortable bed I’ve experienced, had to put the thick blankets under the mattress to try and stop the sagging. Had to ask for key to open the pool side toilet and the light was broken.

The residence is very nice and has everything you need for a comfortable stay. It's a very quiet place, but the position is almost in the centre - top! The staff was always at disposal. The swimming pool is luxurious🙂

The procedure of check-in wasn't standard. Using of credit card for the prereservation of the city tax was unusual for me.

Fantastic little hotel, brilliant location and great staff. Had a problem with the aircon on the first night but the hotel let us change rooms the next day to a fantastic apartment overlooking the pool(room7) Wouldn't hesitate to book again.

Nothing l

perfect location, nice apartment, nice balcony, staff was excellent

Localisation is great. Nice large terrasse and swimming pool.

Mattress and beds could be better.

Very good location, close to the beach and the old town. Nice staff, reactive to answer to your questions and to fix your problems

Great location, just five minutes walk from the centre of town and ten minutes from the boats. There was also a supermarket just across the road which was very useful. The swimming pool was lovely, clean and refreshing, and the staff were very helpful.

The kitchen seemed to be geared to European nations rather than Brits. With no kettle - and the hob being very slow - it wasn't easy making a cup of tea in the microwave, especially as there were only small coffee cups to drink from! A toaster would also have been appreciated.

Residence Beatrix has both positive and negative attributes. It is a convenient 5 minute walk to the shops, bars & restaurants, and a pleasant 8-10 minute walk to the harbour and lake side. We were in Apartment 18 on the ground floor. It is meant to sleep 4 adults but there is probably space for more. There is a large sofa-bed in the kitchen / dining room, and a small double (less comfortable) sofa-bed in the bedroom, as well as twin beds (pushed together). Our 4 year old slept in our bedroom on the sofa-bed without issue. The apartment is spacious and on arrival nice and clean. There were ample self-catering facilities including a microwave but no kettle. You are required to provide your own washing-up liquid, sponge & toilet roll which was fine as there is a large Spar 4 minutes walk away.

The apartments are on a busy main road. If your apartment/room is on the side where the main road is, you will be disturbed by the noise of traffic, especially the frequent ambulances which pass by 10-20 times a day with their sirens blaring. We had an issue with ants in our apartment coming in via the bathroom. We were provided with an insecticide spray which reduced the numbers coming in but didn’t stop them. Air conditioning comes at an extra cost of 20 Euros per night which seems a little steep. In other accommodation we have stayed in we were charged only 5 Euros. The shower-head clamp was broken, so you could not stand underneath the shower, we had to construct a makeshift holder to be able to shower, using hair bands and hair clips. The hot water was also lukewarm for the first two days, perhaps because it was reliant on solar power & the weather had been overcast. We asked for a late checkout as our flight was in the early evening and it was declined, not even one hour extra. Eleonora insisted the cleaner must clean the apartment at 10am. We watched the cleaner go into our apartment at 1pm, so her inflexibility regarding a late checkout (which we offered to pay for) was rather unreasonable & unkind. We were allowed to remain by the pool, on our last day. There is a toilet next to the pool which is kept locked & we cynically felt it was because they didn’t want to clean it or provide toilet roll & instead forced guests to go back to their room. I asked for the key on our last day & it was granted. When I asked Eleonora if they could store our suitcases she seemed reluctant but did agree. The feeling we left with was that the staff regard the apartments as basic, cheap and (semi) cheerful, so don’t expect too much. We have paid much less than €1000 Euros for a week for the same basic quality in Greece but this is Italy so perhaps it cannot be compared.

Res Beatrix is in a great location

Apartment was a good size but apartment 8 could be modernised a little. Its close to road so noise in day but it does quiten at night. Air con is available but its 20 EURO per DAY and is a additional cost to factor into stay when booking as it is necessary.

Very good location to all bars restaurants shops and the lake

Having to pay extra for the air conditioning was quite expensive No reception there till 3pm so had to wait around to check in