Hotel is well located close to the old town and the waterfront, as well as close to the shopping streets that run from the train station to the old town. Room was very comfortable. Staff were helpful and breakfast included a reasonable selection.

Our room was at the front of the hotel so there was noise from the street, soundproofing for the windows could be better.

Location was excellent in the main shopping area and very close to restaurants and bars and the old town and marina.

Air conditioning was set to season rather than daily temperature, so our room was hot and no air conditioning available.

I stayed 6 nights and the location was very convenient and central, close to the railway station, restaurants, the sea and the old town. My single room had a comfortable bed and pillows of two sizes. Lots of bath products and tea options. Quiet room as per my request with a window that opens. Desk and chair were very welcome as well. Breakfast was varied and I was able to get non-gluten items and oat/almond milk

The washroom was a bit tight and the door made it hard to access things behind it. Only reason why I didn’t give it a 10.

When we first arrived we were given a room on the first floor overlooking the street and the noise was terrible, The staff were great and relocated us to a much quieter room on the 5th Floor. This was ok until we were woken by a dog in the next room. The dog had been left by its owners when they went for their breakfast and the hotel staff set about finding them, when they did eventually return to the room they were very abusive. I am not sure if the hotel staff were aware of the dog in the room. Overall the staff were brilliant and very friendly and enjoyed our stay a part for the couple of issues.

Room with no noise on arrival.

Breakfast was excellent, room was clean and comfortable, location was ideal for exploring the old town and also for shopping.

We were told the hotel bar served until 22.30 and closed at 23.00. This, we found, was not the case. The barman refused to serve after 22.00/22.15 and was frequently absent from the bar area. A request from a friend for the loan of a corkscrew was declined, it was his PERSONAL corkscrew, but he would accompany our friend to HER room and employ it there, not very appropriate. We were unaware that Monday was the chefs day off which meant menu was reduced to mixed salad!! The absence of electric sockets and USB ports was an inconvenience.

Owing to a delay, we missed our connecting flight to Brindisi, so flew to Bari instead and made the booking via the app on the train from the airport. On arrival late at night, we were given a genuine, warm welcome and a terrific recommendation for somewhere to eat that was round the corner and still open. The location was excellent, less than ten minutes' walk from the railway station, and very good for the port and old town, where we had a good walk round the next morning. Breakfast was lovely with plenty of choice. Next time, we will probably elect to fly Bari and stay here.

Nothing

The location is perfect for a visit in Bari. The breakfast was various and good, we enjoyed the fresh baked croissants very much. The price in January was good, and the heating was great, though on one day we were so overheated we had to sleep by an open window. The people were nice.

The personnel was somewhat "invisible", but we didn't really need their assistance. The only problem is, the things are aging, and grease stains on the bed head-part, falling soap holder on the wall, and stains on the carpets are a bit discomfortable. Alltogether the room was comfy and clean though.

Overall, this was a very central and well-kept hotel. Breakfast was as good as we have experienced anywhere we have visited. Staff pleasant.

Arrived on a Friday night and from the start had issues with our electronic room card. Despite the cards being programmed over and over again, they still did not give access to our room (inside the room cards worked fine). Eventually, the reception gave us an old traditional door key..... we departed on Wednesday and still had issues with room entry. One expects that such issues would have been reported to hotel maintenance and dealt with. This, albeit annoying, would not stop us from returning to the hotel for further stays.

Location was great and breakfast was very good.

I just think that the rooms they assign to reservations in booking.com are the not so good. We had a room on the first floor with no view. Asked to be moved to another room with at least some view and they said they did not have any rooms available which seem odd because the hotel was not booked at 100%

Location, near Bari Vecchia, bars and restaurants, and the waterfront. A wonderful elegant breakfast buffet with scrambled eggs, meats, cheeses and even gf items. Breakfast caffè was wonderful. My bathroom was big and functional but oddly arranged, with toiletries behind the big door. The air conditioning worked well. Staff was friendly.

I had Room 208, an interior room that looked onto a decent big central space, but it was quite dark even at midday. The dark carpeting,  even if it were new, did not help. My room was cramped with a single big old desk chair that was always in the way.