We arrived at this lovely hotel within the beautiful town of Chiavari to find a warm, welcoming, comfortable and peaceful location to reside in for 5 nights. It had a feeling of actually living within the town whilst being able to easily access the shopping area, restaurants and sites to see. The ease of walking to places was much appreciated. The family team are very helpful and very efficient in their organisation! The exceptional breakfast and also dining, the excellent hospitality, the simple yet very sufficient rooms for our stay were a wonderful experience. We were glad to be away from the hustle and bustle of the Cinque Terres area and also have train and boat access to it at the same time. All in all, a wonderful and well-appreciated holiday experience. Thank you to the team and thank you for making our holiday memorable.

The hotel staff were exceptional, from the maids to the reception staff. We had travel delays and I contacted the hotel to let them know, they were responsive and personal in making sure we could check in at 4am! We had a consistent set of restaurant staff, who treated us like VIPs, remembering our coffee preferences and going out of their way to customise the menu for the kids.The food at the hotel was some of the best I've ever had, and the breakfast buffet was definitely the best I've ever had. Location is perfect to visit the historical city of Chiavari and a great location to go to the beach or get a boat trip to other unique places on the coast (e.g portofino). We loved it so much at the hotel that instead of our planned weekend in Milan we decided to extend our stay at Monte Rosa. I can't recommend the hotel more. It was fantastic and one of the best week's away I've ever had.

There's very little to complain about but one thing that slightly put me off from booking was that I wasn't able to actually book for 4 people (2 adults, 2 kids). I made a booking for 2 adults and 1 kid, on a fully refundable rate, then reached out to the hotel to ask about adding an extra child to the room. Of course this was fine, but if it was on option on booking.com I think it would help to attract more families to the hotel.

The warmth of the staff, the atmosphere of traditional family-run style Italian hotel with the quality and presentation of a high grade international hotel. The building appears old but inside enjoys all modern conveniences. We loved dinners on the big terrace - even on rainy nights- and breakfast was well- presented on a different floor - and delicious with an excellent choice including cooked breakfast. We swam in the swimming pool in the rain and even that was enjoyable so on a good day I’m sure it would be lovely. Overall we loved our stay and loved our big, comfortable room, impeccably clean with a really good bed. And apart from all this the hotel is well located for the town.

We liked it all.

Staff was very friendly and provided us with great guidance. One of the 2 rooms (for 3 people) had been refurbished recently (notably the bathroom) and was pretty large. The car park comes as an extra but is extremely helpful so think about booking ahead of your stay.

The 2nd room was looking a bit old and was facing the street where we had the trash being collected multiple times during the night (1 truck per garbage type). The hotel is relatively expensive as well

Charming hotel in a very central location with friendly helpful staff. Our 3 boys loved the pool which is a great size and the breakfast buffet is presently so nicely with a great selection. Very accessible from the motorway or train. Lovely pedestrian town with a fabulous food market and nice shops, seafront minutes away from hotel.

Excellent service, comfort and location

Nothing

Hospitality

Location great, stuff vey friendly, quite district, nice breakfast, comfortable and clean rooms. Thank you

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rooms were clean and very comfortable, staff very helpful, pool very clean and dinner, service and food excellent. great location , this is not the first time I’ve stayed there and the hotel has improved significantly. I’ll be back.

relaxing, fabulous location. great rooms and walk in shower.

Thank you for a beautiful time at Monte Rosa. Wonderful people..really nice breakfast..comfy rooms, bed, such a sweet place.