We seeked to live life on the lake the grand traditional way and choose this hotel. It is classical, cultural and maintains this reputation. Very much away from the tourist hustle, we enjoyed the tranquility and opportunity to be a part of it. Breakfast in abundance, staff always welcoming and accommodating to your needs (ie due to slight walking difficulty our room was re-located near an elevator). They stay provided everything that was expressed in the hotel description. We will return if an future opportunity arises. Remember if eating outside the hotel, you need to book in advance in local restaurants, so not to miss prime time or disappointment.

Its not intended bad, however the hotel is old (this is part of its uniqueness), to maintain this historical element, some areas could use updating. Otherwise yes, please keep this style and heritage going!

Amazing location, very attentive chap on the front desk who helped us change our room to a more central position; my husband is recovering from surgery and he found it difficult to walk almost 450 meters one way all the time to the room and back. Good breakfast right on the beautiful lakeside.

VERY EXPENSIVE to eat and drink at the hotel! A glass of wine 01measure was 9 euros, one large beer and one small one was 16 euros and a portion of French fries was 10! Thankfully, there are plenty of cute little restaurants right outside the hotel. Parking is off site and 20 euros per day. After our room was changed we had a room on the 4th floor but unfortunately the balcony wasn’t open like the others but fully covered with a concrete wall so the full view was lost. As we asked for a superior double room with balcony and lake view it was rather disappointing that the view was obstructed somewhat. ☹️ Our bathroom ceiling was open showing pipes, cement and very old slats that were completely open. Not what one would expect for almost 270 per night.

Beautiful hotel - full of character and old world charm. It is located right on the Lake front and sitting on the balcony watching the sunrise/sunset was stunning. The rooms have been modernised and are comfortable with more than ample storage space. The pool area has ample sun beds and the whole area is kept immaculately clean.The staff are amazing - from the reception team to the waiting staff and the housemaids, nothing was too much trouble. The hotel is located right next to the ferry jetty and getting around the Lake was incredibly easy from the hotel, particularly with the discount cards given on arrival by the reception team. All in all, this is one of those hotels you should visit, even if only for the experience. Absolutely wonderful.

The only very small gripe is that there are no tea/coffee making facilities in the room but the hotel is so beautiful that it really wasn’t a problem. The area itself may be a little quiet for younger people but there are a variety of restaurants in the area and the ferry is right next door to the hotel so visiting other resorts is easy.

The Hotel is very large and spreads out laterally along Lake Garda. We first got a room a long walk from the main dining room and breakfast area. When I told them I had just had a knee replacement. They immediately moved me to a room very close in. Both rooms had wonderful balconies looking at the Lake, but our final room was so very much easier for me.

Just loved the faded glam! Please do not change the vibe! The details are amazing! The old wooden floors, panels, lamps, furniture and garden makes it all so special! Our suite was so spacious and with a large balcony from where you could se the piazza and the lake.

Some of the younger female staff could smile a little bit more and the breakfast was good enough, but not fantastic. The young guy in the reception was very welcoming😊

The fantastic location and the chique old fashioned design. Nice views from the balcony.

The staff was really friendly, but especially in the restaurant they didn’t have a clue what they were doing. The music during breakfast was completely out of style with the ambiance. Also during the evenings there was a lot of loud music from neighboring venues.

On the water with the pool and access to swim in the lake, a little walk to fantastic restaurants and the boats, this historic place is amazing. The staff were friendly and we were able to take our small dogs (there was even an outdoor pet friendly area with loungers). We loved it and would love to go back again for longer.

The elevator! I’m certain Winston Churchill used the same one, it’s a bit aged and makes a concerning noise. The place is stunning but could use a little maintenance here and there. We couldn’t easily control the air in the room and it got quite warm. And this isn’t the hotel’s fault but a night club with an awful DJ was blaring tunes that he felt the need to sing along to making the last night on our balcony not so relaxing.

Amazing hotel, beautiful views on the Garda lake, nice pool with a lot of sunbeds. We really liked the vibe of the hotel, feels like you are staying in a palace. Large, clean rooms, comfortable beds, bathroom with a bathtub. Slippers and bathrobes. The AC was working well. The staff was very helpful, they organized a great private boat ride on the lake. Really recommend! Will come back 😊

Breakfast could have been better, and when you come at 9:30 am it’s not much left even though it closes at 10:30 am.

What a beautiful old italian style hotel. We really loved the beautiful architecture of the building. I saw on some reviews that people said it was dated, which I can understand to a point, but we really loved the old italian style. I know that Hilton will be taking over management of the hotel and reopening it in 2026 after this season is over, but I really hope they decide to keep the original features. All the staff were really friendly, we got a free upgrade to a junior suite which was a really lovely surprise.

The breakfast could have be improved, but overall It was good.

Perfect location; elegant surroundings and level of comfort; helpful and friendly staff ; fantastic breakfast; lovely pool area.

Very little, but it would have been nice to have and coffee making facilities , although a kettle was provided on request. We could have been given some basic local information - map, orientation, ferry information- on check in at reception.