The location was great, with ferries nearby to visit other resorts.

Some staff were relatively inexperienced, so you need to be careful. Otherwise everyone was helpful and the holiday went very well. Several good restaurants are nearby, and staff are knowledgeable and willing to advise and make bookings. This is a 4* hotel, and this rating is justified. The spa and gym is fairly small and the hotel has only one swimming pool and that was quite small.

Location, size, cleanliness buffet breakfast and amazing hospitality from all of the staff members. We had a wonderful 4 nights stay in this beautiful hotel loaded with Italian warmth and charm. The pool was also lovely during the warmest of days and made our stay delightful. A very relaxing property loaded with Italian charm and modern conveniences.

I found the hard bed a little uncomfortable the beds could be more medium to soft …however everything else and the abounding charm made us very happy and comfortable. The restaurant could offer a more attractive lunch and dinner menu and it would be perfect.

Excellent location and being able to obtain a car park space on the ground floor. Very friendly and helpful welcome by the hotel staff on arrival. Very good breakfast. Our room overlooked the Lake and we enjoyed sitting on our balcony enjoying the view.

I think you need to improve the signage to your hotel. I actually drove past it and had to do a U-turn. Once I realised the mistake it was easy but my SatNav missed the entrance first time round!

The hotel was very quiet during our stay. Room was very comfortable and clean with a lovely large balcony area where we could relax and enjoy the view of the lake. Breakfast was very good and the staff were very attentive. Car parking was excellent in the underground garage

Although the hotel was very good there is very little to do at this resort and the promenade walk is very short.

Spacious room, friendly staff, great terrace to watch the moon rise from. Excellent bar tender, Massimo, great drinks, engaging conversation

The toaster in the breakfast dining room. Why hotels have a rotary toaster where the bread is required to be put through 4 times to change colour baffles me. All it creates is a group of disgruntled guests with hot buffet food going cold grouped around the toaster area, getting in each others way. Buy a different machine!

The Hotel Savoy Palace more than exceeded our expectations. Our room with a large terrace ovelooking the Lake was beautiful. The location of the hotel was perfect for exploring other towns on the Lake. Above all, what we will remember about the hotel is the staff. The Reception staff (Ingrid, Sigrid and Giovanna) were always friendly and very helpful. Each morning we were greeted for breakfast by Bruno, the Restaurant Manager. Bruno is such an asset to the hotel. He enriched our breakfast experience by the lovely pool every morning. His attention to detail and supervision of his staff is amazing. He was assisted by two great waiters, Pasquale and Alfredo. They too were always smiling and helpful each morning. Now we are home we miss them :) You definitely must stay at The Hotel Savoy Palace! A big thanks again.

leaving the hotel

The friendliness and helpfulness of the staff. All were efficient and very courteous. The quality of the buffet breakfasts, and dinner menus. Fresh ingredients, imaginative menus and lots of choice.

The hotel is located in Gardone Riviera with a fabulous view of the Garda lake from most of the rooms. Some rooms have a small balcony, others a large patio. I would recommend spend the extra money to get a room with a view of the lake. Several restaurants and ice cream parlors within a few minutes along the boardwalk. A great pool with sun beds free of charge. Training room was small, but sufficiently equipped. The hotel is elegant and luxurious. Rooms were clean. Great breakfast. Parking in an underground garage. This is a place for relaxation, not too much to do other than to let the days pass by. This was perhaps the reason for the high average age of the guests during our stay. With a rental car, Venice, Verona and Milan is within reach for a day trip. Please be advised that there are two Hotel Savoy Palace near the Garda lake, the other one is in Riva. The road along the Garda lake to the north of the hotel is very narrow and there are lots of traffic - cars, bikes and motorcycles. In order to swim in the Garda lake you have to walk approx 5 minutes to a private beach and pay an entrance ticket. However, we found the pool at the hotel to be sufficient for our needs. Helpful personnel at the reception when we asked to change the number of beds in a room.

Internet connection dropped out quite a lot. The air-condition was not effective enough on the warmest days and nights. We travelled with three children and requested rooms close to another. We got rooms on 1.th and 5.th floor. This was not a problem for us as our children are old enough to live separated from us, but could be problematic for families traveling with younger children. We understand that this was due to different categories chosen for the rooms, but this could have been communicated earlier to us.

The friendly reception we received was so lovely. When we arrived, we needed to change from a double bed to two single beds, and this was done without any problem. Breakfast was served with such lovely staff, and a smile. There was a good selection, and the coffee was delicious. The location of the hotel was excellent, on the waters front, between a small park, and all the restaurants. Air conditioning worked extremely well.

There wasn't anything we didn't like about the hotel.

The hotel was very clean and all the staff were very friendly and helpful. The location was excellent.

N/A