Easy check in and check out. Nice relaxing SPA - the hotel provides bathrobe and slippers. Room spacious and clean. Breakfast is fine - but probably for rather Italian customers that do not fancy extended continental breakfast. Restaurant was very good: we dined there every evening! Tuna tartare was my absolute favorite and totally recommended- while desserts were disappointing. At close distance from the airport.

be aware that restaurant is very popular also for externals and table needs to be reserved upfront. Reservation for the SPA seems excessive since there were few guests per time. I guess this is to guarantee that it remains a quite place

Close to the airport but in the middle of nowhere. Requires a car or taxi each time. Many restaurants around. Missing an area for working; all are private rooms. Breakfast and spa are amazing :)

The gym needs improvement! It should be bigger and is missing weights and a bench. Additionally, the machines are old and there's no way to put on air conditioning. Since it's next to the spa, it gets really warm. The bad thing is that you need to reserve each time, which is not very convenient when you have meetings and don't know what time you can work out. Also, the schedule is so tight, only open for a few hours a day.

Amazing dinner, there is a nice restaurant in the hotel with a really tasty and good quality dinner. Shuttle to the airport is really nice feature, for only 5€ you can get directly till the airport and flexible with early flights. Also express checkout is going quite well.

You need to pay 50€ as a deposit and from this they charge if you use something like shuttle etc. I spend 30€ and didn't get 20€ back yet. The SPA is quite cool, but you can stay only 1.5 hours, we cane f.e. at 1800 and stayed till 1930, but thought we could stay till 2000, till they close since there wasn't many people there, but they "kicked" us out because they were closing. On the site it says 2pm till 8 pm, but they closed at 1930..

The spa and the design of the hotel were great, just as it was the room and the food.

The location is very isolated, you have to walk 1.5 kilometers from the bus station and there is not even a sidewalk to follow up to the hotel, since it is placed in an industrial area. Also, the restaurant schedule was a problem since it was closed for example after 10 AM until 12, and you could not even drink a coffee, and the same in the mid-afternoon if you were hungry, you had to wait for them to reopen the restaurant. And being in the middle of an industrial area, you had no other option available.

The hotel was amazing. It was so clean and tidy and the staff was so friendly and helpful. The restaurant was so elegant and well mannered, perfect meal. My wife and I used the spa twice during a weekend stay, both times was unbelievable. We stayed in a suite in room 302. It was the most amazing room I have stayed It, with a great hot tub in the room. This hotel is perfect and exceptional value for what is on offer. Will definitely stay here again.

The location of the hotel requires you to take a taxi or a shuttle bus to the airport, but once at the airport transport to Milan centre is easy to navigate. No drama really, services are very frequent. Other than that the hotel is perfect.

Clean. Really clean. Bed excellent. Room excellent. The Reservation was paid using booking. However they ask for credit card to charge more than 50 euros for extra deposit. . Yes they said was to be refunded. It pass 4 days and I do not see the refund in my credit card. Hopefully they do. Because I am back to USA. I did my best to leave room clean and complete. I hope they return my money. Thanks The shuttle to airport service is great

The money extra need it to be paid.. taken from credit card pending to be returned to my credit card. I left room clean and completely with all things there. Hope they return my money to credit card.

Great hotel to stay after a late flight into Bergamo airport. Clean, stylish with comfortable spacious rooms. We didn’t eat dinner but had a nightcap and the little bar was nice with a friendly barman. Breakfast was included and there was a huge choice with views from the rooftop. Staff were nice and the shuttle bus in the morning to the airport for €5 was great. We’d return!

The shower was a bit difficult to use and didn’t get hot enough for my liking. Wish the shuttle bus would run later on an evening as we had to walk 30 mins at 10pm (or pay €20 for a taxi).

IT ALL WENT WELL FROM CHECK-IN TO DEPARTURE The hotel receptionist was friendly and efficient at both check-in and departure. My room was well equipped, even with a lighting menu! I had a room service meal which arrived quickly so was still hot and it was very nicely presented. The breakfast buffet had many choices and all staff encountered were friendly and helpful.

Everything suited my needs within the hotel. I chose this hotel because of its location to where I was working so there is not a lot to do around the hotel as its located in an industrial area so no scenic walks to take.

It's not far from the airport, less than 10 minutes by car (a taxi from the airport was 20€). Nice and clean room. Great restaurant, really tasty food. Great staff, always smiling and willing to help.

It is not far from the airport but not well connected, around 30 minutes by bus. The shuttle have fixed schedule and it has to be booked in advance which makes it unpractical. The hotel has spa, but there is no swimming pool, play ground or any equivalent entertainment area for kids, that makes it not the best option for families traveling with children.

We missed our flight and had to choose a hotel last minute. Airport hotels usually have very small rooms but since we were so stressed already I decided to look for a place with spacious rooms so we could relax a little bit. The room was clean and spacious. The staff were very attentive and the shower was great!!! I didn't have the chance to use the pool and spa since I had to leave the next morning but it was definitely the right choice to choose this hotel. The breakfast was really really good in a spacious hall. It had variety and the staff was very attentive. They even made me a soya cappuccino since I can't drink milk. The menu on the room service was not too over priced and I think the kit hen works till 22:30 or 23:00.

The only thing that would have been nice was if they could have given us complimentary drinking water and a small snack or something.