We arrived by car, following precise instructions given by the hotel in advance. The car was immediately unloaded by the doorman and another staff member took the car away to valet parking. We were greeted with a glass on prosecco whilst registration took place. Our room on the first floor was a superb 3 room suite. There was no view, just windows facing an internal courtyard shaft. Both the bedroom and bathroom were superb. Breakfast was absolutely excellent. All the hotel staff were friendly and attentive. PLEASE NOTE WE ARE FROM AUSTRALIA. Booking.com has an error in its system showing \n\n from Hongkong. ???

We didn’t use the restaurant for dinner. It was located on the rooftop and the weather was very hot.

Amazing hotel, service and location. On arrival greeted by wonderful lobby staff to take luggage from car and park your car in the car park. The front desk staff were extremely helpful offering refreshments water and Prosecco. We were able to check into our rooms early with a bottle of Prosecco. Beautiful room with high ceilings and stunning view from the window and diptyque toiletries in the bathroom, everything made you feel at home. We would stay here again without a doubt, and anyone visiting lecce for the first time this made our visit stress free and all round 10/10 hotel.

We loved the bedroom, extremely comfy bed. Gorgeous little terrace with beautiful furniture. The bathroom is pure luxury with Diptyque toiletries, which my wife was delighted with. The staff are extremely helpful and accommodating. We had dinner on the rooftop bar, we had the 5 course tasting menu with paired wines (and olive oils!) the wait staff explained everything to us in English which we found to be exceptional service. The view of Santa Croce lit up was beautiful. Our car was parked for us and brought back at the requested time. This is a stunning hotel and I was only sad we were there for just one night. We would definitely go back, Lecce is stunning and very lively!

Nothing!

We had the most amazing stay at this hotel. We stayed for 9 days and it truly felt like a family and home. The staff, without exception, were great and always ready to help. The entire team was professional, and a special mention goes to Mr. Marino and his staff for their exceptional service. The hotel's location in the center is perfect, with proximity to the most beautiful beach, Mora Mora, with free access from the hotel. The charming ambiance adds to the overall experience. Breakfast was top-notch, making our stay even more delightful. Highly recommend this hotel for anyone looking for a perfect stay!

Nothing

Attention to detail of amenities and staff services. They have really thought of everything. The live harpist at breakfast is a wonderful touch. Beautiful decor, elegant crockery and beddings. The location is perfect and overlooks the beautiful Santa Croche Basilica. Definitely try out the rooftop bar especially at night time. Superb views and surpassingly quite given the central location

Not much to report

The staff was amazingly friendly and helpful. In difference to other 5 start hotels, it felt cozy/familiar. The breakfast and roof top are also noteworthy! What amazed us was a free shuttle to and from, and an umbrella at the mora mora lido (usual rate 50€ per day)

The air conditioning in the rooms is a bit noisy and the rooms could use a coffee machine.

The staff were so friendly, very approachable and professional. The hotel was opposite the Basilica and central to all restaurants and many streets for lovely afternoon /evening strolls. The hotel also offered beautiful food, a roof top terrace and a shuttle bus to go to the beach and enjoy facilities of the beach club and the Adriatic sea. Lecce is a beautiful city to explore.

The location was excellent, couldn't be better. All the staff, particularly those at the front desk, were invariably friendly and helpful. The car valet service was very good, super convenient, and fairly priced, considering the urban location. Again, given the location in a largely pedestrian area inside the walls of the old city, the hotel provided excellent driving directions. The breakfast provided a tremendous variety and unlimited quantities. The rooftop bar was pleasant, and our room was large.

The bathroom was poorly arranged, with the toilet immediately behind the door, so that a person on the toilet could be hit when another person entered the room. Also, the shower door had an inadequate bottom seal, so that water from the shower leaked onto the bathroom floor, making it very slippery.

Very comfortable hotel with fantastic breakfast and really nice roof terrace. Very clean and most comfortable bed we found over three weeks in Italy.

Staff were not always accommodating eg I asked for an iron and rather that tell me there wasn’t one available it took two days to finally have one sent to our room- and in the end it was a steamer. It was a simple request and if only option was to send out for pressing I would have been fine with that. We also had repairs being done in the room next to ours and was told it was another building and they couldn’t control it- except when we looked on the floor map we saw it was actually another room next to us. Just needlessly complicated interactions for a five star property.

Loved every element of our stay but the stand out is the team; their service is impeccable and exemplary. They couldn’t have done more for us. The available parking is a necessity if you are driving and what came as a very welcome bonus was the concierge service; they handle everything regarding your car. It is a beautiful hotel in an incredible location. There is a complimentary beach club on the coast which was also amazing. The best place I have ever stayed, supported by the team who are polite, friendly, professional, and want to go above and beyond. I couldn’t recommend Patria Palace enough.

Everything at Patria Palace was 11/10.