Lovely staff, very helpful, good location and parking, lovely views, nice pool & wellness area. Then a surprise after dinner a show from the bar man/wine waiter claudio! What an entertainer! Had us all in stitches with his karaoke show! Quite an unexpected night but one that we will never forget and see us return for sure!

The weather had turned exceptionally cold & our rooms were cold & we couldn’t get the radiators on. We spoke to reception & they did then put them on for us but it only worked when the key card was in the room so a little cold each time we returned to our room.

We are arrived quite late in the night and we were given the only available room in the last floor in an attic style. Since I'm quite tall I couldn't fit in the room. The following day I ask in the reception for a room change. Although they were fully booked they did their best and they change us room. The hotel is centrally located and the hotel's bus takes you in the two main ski stations. Breakfast was decent. I guess replenishing could have been more efficient but overall the staff was gentle and polite.

We stayed at hotel's appartment. It is very conveniently located close to village center. 400m walk to Spinale lift. Free shuttle bus to and from the 2 main lifts. Ski storage room with locks and boot dryers Our 3 bedroom apartment was great value for money. 2 bathrooms. Everything clean. Free parking. I recommend this to families / group of friends and would happily come back.

There could have been more dishes. E.g. there was only 1 dessert/yogurt bowl. Otherwise no problems.

Room was big, very clean and well equipped. Fabulous toiletries with eco credentials. Shower was great too. Swimming pool with jacuzzi were lovely, especially after a day walking in the mountains. Staff were very friendly, attentive and helpful. Breakfast was very good with large choice including home made cakes.

The only slight niggle was that the WiFi signal was not very strong and dropped out periodically.

- close to the ski lifts - good size 3 bedroom apartment with 2 bathrooms - well equiped cooking facilities in the apartment - spa and wellness area - friendly staff - great view over the valley

- spa and wellness isn’t included with the apartments, only the hotel. However, when I said that this wasn’t outlined in their description, they waived the $18 euro per person, per day fee. - TV didn’t have streaming capability - the mattresses in two bedrooms were extremely uncomfortable ie the springs dug into you

Hotel Bonapace has everything needed for a great ski holiday, Comfortable rooms, ski locker, very good restaurant and bar, sauna, steam room and swimming pool, bus to the ski lifts, gym and relaxation room. More importantly all the staff are exceptionally efficient and friendly remembering us from previous visits from Alma in reception, the waiting staff and the incomparable Claudio as bar manager and master of ceremonies.

Lovely comfy rooms. Great breakfast and optional evening meal. Staff so helpful and friendly. Can book free wellness area every evening. Free drop to ski lift in the morning and pick up at end of day. (Only 5-7 minutes walk away)

Would be nice to gave kettle / coffee making facility in room

Arrived very early on the date of the stay and was allowed into the room which was excellent as the weather was not great. Reception staff were fantastic - lovely people. Room was good. Breakfast was one of the best we had during our 2 weeks in Italy. Never seen baked apples before as part of a hotel breakfast. They were delicious and a very nice touch along with all the other choices.

Everything was perfect.

People like Claudio from the bar is the reason why we love coming to Italy. All the bars/clubs around don't have that soul and shine. The hotel is very well located, room was cozy and clean.

Maybe I would change coffee for the breakfast..from the coffee machine was not good

We stayed in the 2 bedroom apartment. It was big and comfortable. Excellent for our 4-person family . There is an efficient shuttle service to the slopes.

A little bit more flexibility in the shuttle times. It ends at 1645, and if you ski until the end of the day, you sometimes arrive at 1650 or even 1700, and then you have to pay for the ride. The breakfast was simply but ok. Some vegetables would be nice addition.