- Located on a quiet street. Really close to one of the ski lifts. It’s not a problem to get there by foot in a few minutes. - Excellent Grifone skibus service. The drivers are super friendly and kind! It was a pleasure to interact with them. - Ski room with a great heating system and a camera for security. - We were provided with a ticket for free parking in the public parking place near the hotel. - This is the first place where my lactose intolerance was taken seriously and at breakfasts I got lactose free options which was amazing! I wish there was salmon to accompany fried eggs. - The staff is friendly and professional, always ready to help. Charming bartender lady. - The room was not big but comfortable for two. Comfy mattress and pillows. Strong heating system. - Slippers, towels, lots of hangers and other little things that make the stay pleasant. No shoehorn though.

- No teapot in the room. - Spa has to be booked in advance due to its not big size. I totally get it, however I don’t like the planning.

Everything was great, very nice hotel and kind staff. The hotel's shuttle to ski lifts extremely convenient. Driver Yuri was great.

The spa was overcrowded, despite the required reservation in advance and several phone calls from the hotel during the day of reservation while skiing in order to confirm the reservation. In this situation you can not enjoy anything in the spa.

We liked the friendly and very Italian atmosphere, the lobby and the afternoon aperitivo, the spa, and most of all the staff - Diana, Yuri, Francesco and the team.

The location is a one minute shuttle ride from the main Gondola. It's not a big deal though, since the shuttle service is excellent and Yuri the driver is very responsive.

Staff, afternoon tea, location, general ambience, shuttle service to/from lifts, facilities incl spa - almost everything was spot on.

Not much - if had to gripe the spa reservation requirement was a little annoying but understandable as otherwise it would be overrun when skiers return all about 5pm.

Nice rooms, small but confortable, especially the bed. Good size bathroom. The staff are the strong point everyone is very kind, helpful and professional. Nice Spa facilites and the free shuttle service to any of the ski lifts is great. We would stay again. We didn't try the restaurant but the food looked good.

Our stay would have been perfect except for the poor soundproofing in the rooms. We could clearly hear our neighbours walking around and talking at a normal volume. It is also very family friendly, so a lot of kids. It wasn't too bad when we stayed, but I would avoid during school holidays if you are looking for a quiet place to stay. The Spa can also get too busy. Would have been great to have a choice of pillows which were not firm enough for us. Finally, we were not told that hot food was available a la carte at breakfast (eggs, bacon etc) and assumed this was only beverages untill our last day which was a shame.

The staff was so nice and helpful. The services The hotel provided were top notch. From good breakfast,shuttles to the ski lift. A good intimate spa. and after check out help with everything that was needed

Location is far from city center

Shuttle service was very useful, spa access was amazing and the staff very friendly and available for any request

Breakfast could be more diverse (more vegetables and whole fruits)

Everything was well-organized, clean and cozy, but it’s the staff of the hotel that makes it exceptional.

Great stay, with staff who are very friendly and helpful. Hotel is clean and dining is also good quality.

It was expensive for a single occupancy.

Great staff. Super friendly and helpful. Well priced food very tasty. Five minute walk from lift.

Would love the hot tub to be outdoors.