The location is super. There is a tram stop at 2 minutes walking and Garibaldi Station at 10 minutes walking. It is really well connected for those also coming or going to Malpensa. The staff was really nice and room was super. Clean and nice. It was also well isolated - didn't hear a thing all evening/night and I am a light sleeper.

Breakfast starts only at 7 therefore if you are leaving before then, no breakfast. I would have preferred it started at 6 as in many hotels.

My 1 night stay just to attend a show at the Alcatraz Venue (10 min. Walk) might not be the most helpful, yet here it is. I arrived way earlier than the check in time (around 10:30am vs. the 3pm check in time). I waited until around midday and when I asked about the room, they were kind enough to upgrade my room at no cost so I could check in earlier. The room was spacious and really nice. The bed was comfortable as well as the bathroom, with both a shower and a bathtub. Didn’t get the opportunity to try their breakfast as my flight was leaving early the next day, but from what I had seen when I arrived, it looked really good.

The only downside is the location as it’s kind of industrial and close to the train rails, so not the best views but since I especifically chose it due to being close to the venue, I cannot complain.

Location was good literally the entry to the station is outside. It’s a smart hotel and rooms are a decent size and furnished well. Staff were friendly and breakfast was good. Safe hotel.

The main issue we had was with the AC. Even though it was during Xmas time the rooms got hot I appreciate it’s winter however we were told completely different stories, it was only on checking out we found that they had shut the AC down as it’s winter but it would have been nice to know that before instead of us complaining all the time. Breakfast was good, however it was the same for the 7 days we stayed. Tbh if your visiting Milan due to work then it’s a great hotel.

Very quick check-in process with extremely helpful staff. Good location in walking distance from Gae Aulenti and Corso Como. The room was particularly comfortable and spacious, with a nice view on the neighbourhood and the Milan skyline

Our stay was great! As a small suggestion for improvement, it would be great to have more tea options in the bedroom besides just 3 teabags (which were only 1 per type)

All the services one would expect from a very good 4 star hotel. Really friendly and helpful staff from receptionists, to room cleaning to restaurant breakfast service staff.

Nothing much wrong really but the reading (spot light) light didn’t work on one side of the bed (my preferred side). Only a coffee machine and no tea making provision even though they must get people from the UK (although more for Italian business trade perhaps than tourism). Coffee machine with no instructions along with same for TV … totally over complex for me …couldn’t understand how to use them. And no English speaking international news Chanel (perhaps there was the unwatchable EU news Chanel.. not sure).

Room was really comfortable, and the breakfast is superb! Plus they received some packages on my name and saved them until I arrived, which was great!

The room had the desktop a little bit broken, nothing unmanageable but still worried me a little bit

Had a very nice experience in this hotel. It felt intimate and personal, which isn't always the case with hotels of this dimension. Check in was available before time which was a huge timesaver and we got upgraded to a superior room free of charge. The room had complimentary water bottles, which is always appreciated. Everything was modern and clean. Staff were friendly and accommodating. Breakfast was quite good, with quality products. Despite being a bit far from the center, it had good access to public transport.

Parking the car in the hotel cost 26 euros a day. This is too expensive

There was a somewhat unfriendly reception worker.

Nice hotel near Milano Porta Nova Train station, very comfortable and well equipped, at walking distance from good restaurants and 3 metro/train stations.

Very good but really expensive hotel, more focused in business traveler than tourists exploring Milan. We were accommodate in two rooms in the same floor but far away, which was challenging with the Kids, since I did my boking upfront informing the age of my daughters, and would expect the hotel to place is side by side with connected rooms.

Excellent and very accommodating staff. Our flight landed early in the morning, so we check in at 8am. The staff managed to get us a room despite being in advance. Room and bathroom are large and clean. Shower water can be very hot which is great in winter. No noise and we had a good sleep. We could not try the breakfast given our early departure but in room service was good.

Mattress was good but bed structure not so.