The hotel is very clean and comfortable, the staffs very helpfully, the location is not too much from the center , and it’s in a quite city

The hotel is 3~4 minutes away from Bignami metro station. Easily accessible to the city center. There's LIDL around the corner. So you can get groceries easily. Staffs are friendly and assistive whenever you ask for help. Breakfast was amazing. Fruits were fresh, breads were baked well.

Cleanliness of the room can be improved better. When I checked in, there was hair spotted on the bathroom floor in the corner.

Nice staff. I mistakenly booked with my son age as 0. But they still make it an upgrade. A nice gesture. Good breakfast, comfortable bed and nice and clean bathroom.

Nothing

Really nice hotel, modern and clean, very comfortable bed, professional staff, good breakfast (a bit expensive). Great location around Bicocca, also close to the metro.

The pillows and room curtains which could cover fully the window. As well the new tooth brushes and the reception male staff which was always nice and Although there were constructions ongoing around, area seemed peaceful and safe.

The shower had only a the big mushroom on top with limited flexibility. There wasn't any boiler, nor extra blankets or pillows unless expressly requesting them.Room was small for the bulky furniture and the air conditioner was preset to a maximum of 21 degrees. We had daily rain and 7-8 degrees in the morning so the chance to have it warmer would have been nice.The girls at the reception seemed judgemental and not customer oriented. Also 200 meters away from the hotel was a truckload of stinking trash for 2 days which was highly unpleasant to cross next to.

Very nice staff, good breakfast, sleep well.

The lady for the cleaning came to early

I liked that it wasn’t too far to the train station. Still a bit of a walk which is a problem if you bought a lot of heavy things. But it was still near enough to be able to save on travel costs. The inside was splendid. Worth more than what we paid for but absolutely appreciated its price. Allows us to stay in Milan without hurting the wallet. They also provided us with all the toiletries needed. I am impressed since they are cheaper than the Courtyard by Marriot and not even they gave any of those.

I did not like how the staff at the reception announced the room number out loud for the whole lobby to hear. Also, the appearance of the hotel from the outside could be improved. At first glance my partner and I thought it was closed. The gate was not clearly marked to know where to enter upon arrival. The walk to the hotel is so rugged that it could damage your bag wheels.

Room was clean and comfortable. All the hotel and staff was nice. We even get some small compliments in the room - couple cookies and a candy. It was so lovely. We really enjoyed the breakfast - the most economical way is to book it at the check in for 16 eur. But you get pretty good assortment of hot and cold dishes and desserts - omelette, meatballs, sausages, fresh vegetables, cheese etc. Also the subway station is 5 min from the hotel so you can easily get wherever you want.

Very good value for money. Location seemed far at first, but actually it is very fast to get to the centre by metro. Metro stop just 2 min away from the hotel. Staff are also very helpful. I would definitely use again.

Fabulous hotel, close to metro and staff extremely friendly especially the bar and kitchen staff. Value for money. Will recommend to any one travelling to Milan. Easy access to San Siro and central Milan shopping district.

Front line receptionist overcharged us for breakfast which was quite odd considering that we were booked in. Didn't bother to go query. No Kettles provided in rooms - guess kettle theft seems to be huge in many of these hotels.