That location was terrific. The hotel is close to the main sites as well as to shopping areas. It also has many restaurants nearby. The location and reasonable price would be the main reason for staying here. The front desk staff was professional, but I wouldn’t say friendly. The rooms were a nice size and the bed was very comfortable. Two complaints about the room. It is dark especially the bathroom. Additionally. the temperature control never really seemed to work and this would be a huge problem in the summer. Breakfast was very good.

The location is perfect in the centre of town. Breakfast was very good and the room large with comfortable beds.

We could hear every thing that was said and done in the next room. They had an alarm that went off at 7 and rang for 10 minutes - every morning. It really sounded like the alarm was ringing in our room.

The staffs were very nice and helpful. The location was wonderful. Cleanness was super.

It was Christmas holiday, but we used hotel for resting. The spa and pool and massage were closed because of holiday. I think the hotel should always be open. Other thing was the bed. In spite of writing before booking, the bed was not the same as we want. It was two separate ones connecting together. It made it uncomfortable. The breakfast also was not as good as a 4-star hotel. It could be better. Other things were super, including the staff.

Large room, nice place, good quality forniture

During night there was noise in the room, like air flowing in tubes (not from the bath). It was quite annoying. I was at the 4th flour. And (awful) no electrical socket near the bed!

Feel luxury, cosily, recomended mor for romantic nights with partner, than business travelers. Services are good, room clean, parking is managed on external remote parking place.

Not enough light in the room in case you have to stay at the Hotel and work. Experience from room 205 and 214. Bath is not designed for men with 100 kg. :-D

clean, renovated, comfortable. staff was really nice.

breakfast and kitchen overall are really bad. tablewares were not clean, glasses were smelling disgusting. scrambled egg was the worst i have ever ate. don't want to mention the tomatoes... i think they were 2 days old.

very clean, very helpful and Casano staff, with obtaining a taxi from the airport. very good breakfast

Air conditioning is not available because it has not been turned on yet, rooms are very hot, could not open the windows because of pouring rain. Temperature not comfortable.

Location is perfect!! Rooms are nice and spacious.

No WiFi. We weren’t able to use internet in our room even for simple apps. When we asked the receptionist about it, she explained that it’s surprising because our room is usually one of those with good connection!? Strange smell in bathroom.

Very good quality and spacious. Quite central as well. Breakfast was really good.

Expensive but the services, facilities, location and overall quality you pay for

Lovely hotel, very central Staff attentive, making suggestions for visits and recommending / reserving tables at restaurants. Had a great time in Palermo Thanks!

Spa and pool didn’t seem to be open which was a shame