Overall, the hotel was good. Staff were friendly and helpful. The hotel was clean and well. Breakfast was good. Quite and beautiful place in the nature.

Only three things I can criticize which were very small shower and the second bed (for my daughter) was uncomfortable because it was a sofa bed. The location of the hotel was far from the city centre and the access of the train station was not good. For this reason, I rented a car for easy transportation after the first train trip.

Exceptional staff, they couldn't do enough for us & very friendly. They made our stay so special. The hotel has fantastic amenities (pool, bar, Restaurant etc..) The evening meals were outstanding with a a good selection on the menu & the Carbonara was heavenly!..the best we've ever had along with decadent creamy Tiramisu with a glass of Pinot grigio. The food is excellent quality & beautifully presented. The buffet breakfast has a vast selection of freshly made pastries, meats, cheese, biscuits, fruits, nuts & a good selection of drinks etc... Reasonably priced at 15€. The pool is nice with a shaded area for escaping the heat with an ice cold Peroni or Aperol Spritz. The Rooms were spacious & very clean with comfy beds, free WiFi & air conditioning. Thank you to all the incredible staff at Hotel Novotel Roma Est for a very memorable stay..we didn't want to leave xx

We couldn't fault it! We didn't want to leave

Good value for money. We got complementary use of garage which was very nice. The staff was polite and efficient.

The location a bit remote from the city center, but convenient if you come with your car. The room itself could use a bit love and maintenance, plastic shower curtains are not a hotel standard for a long time.

It was a nixe experience

Its out of the city Very far from the tourist points Cabs are very expensive and train is there but first you have to take train then take metro and its a long journey People with kids and who are using train and metro this hotel location wise is very far! I wont recommend

The hotel is really nice and the stuff is great. The location is very bad. The pool is cool for the kids and the food is good.

The location is bad. Hard to get to Rome. Long distance even with the train. The train works until 22:00. No train on Sunday.

The staff were very helpful and friendly and the rooms were comfortable and the breakfast was great

The location, there's no transportation and the access to the place was very bad, the environment was not great.

In my case the breakfast was not included, I paid 15 euros extra for the breakfast but was ok, good variety of food to choose. The room is confortable, quiet, nice and very clean. The location is quiet and nice to rest after and exiting day. About 25 minutes by car from the town of the city and about 20 - 30 minutes to the Fiumicino airport.

The restaurant was very busy at night

Everything was excellent! The beds were comfortable and super clean room and bathroom. Breakfast was amazing with a lot of food fit for everyone. Wi-fi was also very good.

As we traveled by car, the location "not in the center of Rome" was not a problem. Free parking and enough places, also underground (entrance requires good driving skills if you happen to have a bigger car :). Great pool (that could have been open a few hours longer than 8pm in midsummer)! Kids playroom with air hockey.

We booked a room for four, but one child's place was not prepared. Since the room service had probably already left, getting the necessary bedclothes was quite a challenge. We understand that this is not the hotel's problem, but the access road would need new asphalt and the roadsides to be cleared of trash. After all, this is the first impression customers have of the hotel...

Rooom spacious, breakfast good and staff very helpful

Location. Accessibility to public transport eg bus and train are not easy especially for family with small childrens