The accommodation was spotlessly clean and we were delighted with the addition of breakfast items and water etc . Although the property was up a hill from the main town we were happy as it was peaceful safe and felt like having our own villa .The host advised us of how to get around using the free shuttle service and it was a great addition and the drivers were brilliant . I really feel the property was the cleanest and most maintained place we have stayed at . The surroundings and pool area are gorgeous and in keeping with the area we loved having time around the pool and going into town either early morning and or evening . We also had visits to Pompeii Vesuvius and Capri all arranged through Peppone who kept us right with timings etc.Overall feel very privileged to have spent time in such a lovely setting and would recommend to anyone .

Nothing it was fantastic .

The rooms were very clean, the fridge was nicely stocked for our arrival. The bed was very comfortable! We really appreciated the shuttle bus up and down from the house! The location was great, we had a nice view of the hills and the sun going down behind them

Nothing really

Beautiful accommodation in an ideal location when visiting charming Sorrento! Prior to arriving, we received detailed information for check-in from Peppone, who kept in contact throughout our stay and ensured we had everything we needed. Check-in was at the office in the town centre, just a short walk from the train station. Within minutes, everything was arranged, and we were on the free shuttle to our accommodation. Whilst on the shuttle, Peppone explained how the free shuttle to and from the centre worked as the accommodation is not reachable by a normal sized vehicle. During our stay, we found the shuttle to be extremely convenient, saved on the cost of taxis, and took away the stress of driving along Italy's very, very narrow streets. The accommodation itself was set in a beautiful location and had everything necessary for a comfortable stay. There was a very nice pool and jacuzzi and the vending machine and free coffee were great. If you want to go on a tour e.g. boat trip to Capri or Almalfi, you simply have to contact Peppone who arranges everything for you through Jollyrent. We found the prices to be comparable if not cheaper than those through other companies. We were also grateful to be able to store our luggage free of charge on the last day after checkout so that we could still enjoy Sorrento. We thoughroughly enjoyed our vacation at Eterea Charming Suites and would highly recommend to anyone visiting Sorrento.

Our stay at Eterea was so comfortable, the room was big and very clean. The hot tub was amazing! Peppoen was brilliant, very accommodating and friendly. He was always on hand for any questions we had and was a great help. In the room, there was a fridge stocked with complimentary water/juice and some light snacks. The view was also fabulous. There was a free shuttle bus on hand to take us down to the town and back home which was a great touch. We can’t fault our stay here, they even left a wine and chocolates for us to celebrate our honeymoon. We would recommend this place to everyone.

Honestly, we can’t fault it. We loved it.

Nicely nestled in the hills outside of the town, very homely and comfortable. We had access to our private patio with sun loungers and a beautiful view (see photo) and to a shared pool that was very quiet and peaceful any time we were there. It’s about 25 min walk from the center of the town. We had a convenient free shuttle whenever we wanted, which was ideal for us but it ends at 11pm and the apartment is not accessible by taxi so if you wanted to stay out later you would have to walk. We’d recommend hiring a moped for more freedom. The staff - Peppone in particular, was very helpful and responsive to any request we had.

It was a dormer style apartment so ceilings are a little low - it was not very inconvenient for us but if you were quite tall it would be something to consider.

Beautiful location, very quiet and out of the way but the hotel shuttles made it so easy to get into town. Room was spacious and comfortable, great aircon, lovely free coffee and good sized bathroom. Staff were so friendly and couldn't do enough to help. The pool area was perfect, as were Peppone's limoncello spritz.

Bathroom tap was stiff, the shower tray needed a good clean on the outside. Don't let that deter you though, I'm nit picking and wouldn't hesitate to go back.

Beautiful location to stay out of the busy streets of Sorrento. Shuttle service provided and picked up within 10 minutes of any requested shuttle service to go back and forth from the unit to downtown sorrento. Peppone and staff were very helpful and nice. Well manicured property with pool area to enjoy. The unit itself was very clean, with coffee, snacks and water provided. Would suggest this property for anyone visiting Sorrento.

Unfortunately, out of the property managements control a neighbouring dog likes to bark at night living in adjacent to this property.

Everything we needed for a 3 day stay over in Sorrento… up in the hills a bit but as Peppone was very organized and punctual the shuttle bus made it all the more memorable! Fab to have the hot tub as we don’t stay out late and it’s nice to relax after a busy day sightseeing and eating! Great Value! Had a great past cooking lesson close by also organized by Peppone … we loved it 😍

Nothing really Might not be suitable for older people who are less agile as there are stairs to climb to the apartment but for us no problem

The accommodation was great; spotlessly clean and comfortable. Peppone, the owner is a great host, nothing was too much trouble and he really does go out of his way to ensure you have a great experience. The area is quiet, so it was great to come back each day from exploring and relax by the pool away from the bustle of town. The shuttle service provided is a brilliant bonus for getting to and from the town. Highly recommend if you are staying in Sorrento.

Nothing, it was great!

The staff was amazing and so helpful. They were going the extra mile every time to make sure we were comfortable and happy. The location is an adventure as you can't reach the property by car and you have to take shuttles which makes it even more fun! The location is close to everything. The suite is cozy and the spa is a nice bonus! The view is amazing. Hint, there's a pool coming up!

Dogs barking all night. Not during daytime. So if you're a light sleeper, not good. The pictures make it look like there's a terrace but it's only for the top suite. It's a private terrace. The sofa bed is twin, not full. Wine glasses would be a nice touch.