The view has always been superb which is why this was my fourth visit. The food has vastly improved and there is a new Manager who was very nice. There are lovely extra touches like everyone getting their own water bottle which you can fill up every day. The breakfast is even nicer with nice touches now like chia seeds, flax seeds etc to sprinkle on the many cereals and mueslis . The evening meal is now taken outside on their wonderful terrace with the fabulous views instead of the restaurant where you have breakfast which is a brilliant idea. The staff were all delightful and it is wonderful to use the hotel's minibus to go up and down to Sorrento.

I booked the dependency room as it was the only one available at the time of booking and when I checked it I liked the fact it was right near the pool but they moved us to a room round the back saying it was a better room which it wasn't as it only had a partial sea view. The other room one could see the pool and the sea from the large terrace. I just wish they had told me in advance as I had no choice.

The hotel had a lovely setting looking over to Mount Vesuvius in the distance. It reminded me of an Agatha Christie setting!! Breakfast was good, basically the same each day though and the hot stuff wasn't that hot (due to people not closing the lid probably) However you could order freshly made stuff which was nice. Staff was excellent very helpful and friendly. I would recommend this hotel and there is plenty of places for you to eat and drink within the village, a 5 min walk

A few things that could be made better are :- The shuttle bus down to Sorrento was a great service took about 20 mins - felt the return journeys could be improved as there was a big gap between from 12.00 until 16.30 and also the last returning bus was 19.45 so you couldn't really have an evening in Sorrento. You could pay for a taxi but they were expensive. The Terrace - felt was out abounds while they were setting up for the evening meal therefore you couldn't just sit there having a drink relaxing and take in the views as the staff were buzzing around setting up. The Manager seemed to go and speak to guests, not sure as were were only B&B he didn't really make an effort with us but he seemed to be attentive to others, which the guests appreciated (personal touch)

We were only here two nights but I wish it was longer. The staff was so welcoming and friendly. Very informative too of the area. The room was a great size for three people and very clean. We had a balcony with a great view of Naples Bay and Mt. Vesuvius. The breakfast buffet had a lot of options and the staff was always happy to help. I would stay here again for sure. The property was even better than the photos.

The hotel shuttle doesn’t pick you up at the train station and it was a little confusing on how to get it. Once I was able to contact the hotel via WhatsApp we were able to catch the next one.

Where do I begin ... my two sons, my sister and myself stayed here the last week of June 2024 for 4 nights. We had a fantastic experience at this immaculately clean, well organized and tranquil situated hotel. The excellent staff, Ilaria, Martha and Clara, always available and happy to assist. The manager Renato is the most friendly and attentive manager who made us feel like VIP. He and his fabulous staff went out of their way to make us feel welcome! A true gem. Our room was spacious and comfortable, the bathroom extremely clean, with comfy bathrobes and slippers. The grounds, the terraces, the restaurants, the choice at breakfast fantastic, the pool area well maintained and clean, sunbeds and towels provided. The views spectacular. The hotel is situated in the small charming town of Sant’Agata where you get a real sense of authenticity. The path to the village was a short walk to enjoy the many restaurants and beautiful shops. If shopping for 100% quality linen Made in Italy, stop in at EUREKA! Signora Serafina and her daughter are simply amazing people. We will definately stay here again. Big thank you to Renato for the many laughs and to the amazing staff!!

Everything. The staff were absolutely amazing. They were professional, polite and very accomadating. They went out of their way to ensure we were comfortable. The hotel itself is a work of art. It's beautiful with the most amazing views. Although a bit far away from the city center, having a shuttle service was a great benefit because commuting in Sorento can be expensive if you don't like inconveniences.

Our room perhaps was a bit smaller than others..but not much of an issue. The cleanliness of the place more than made up for it.

We had a wonderful two-day stay at Hotel Jaccarino . The property is very well organized and is within walking distance of the center of Sant'Agata, a charming village. Additionally, the hotel offers a shuttle service to Sorrento, which is very convenient for exploring the area. The room was extremely clean, and the pool is impeccably maintained. The breakfast is rich and varied, with a plentiful buffet. All the staff were exceptionally helpful, kind, and always smiling. I highly recommend this hotel and hope to return soon. Jessica from Australia.

-The Beautiful views from the pool. -The complimentary water self service. -The Sun Beds with Head Coverings -The excellent staff and complimentary shuttle service -The helpful restaurant staff and breakfast and small breakfast on the final day at 5:30AM -The Beds super comfortable and great air conditioning - The Balcony to sit on when wanting to relax

- Shower could’ve been more powerful (super critical) - Shuttle Bus could’ve had a later final pick up time than 1945

We had a room with stunning view of Naples Bay and Mount Vesuvius (see few photos I’ve taken during different times during our stay)! Staff were very welcoming; everyone from Reception, dining room and housekeeping! The facilities in the room were great except the drainage in the shower; also we didn’t know how the exhaust works!

Poor drainage in the shower.

Lovely clean , friendly hotel and great location above Sorrento. Sant Agata lovely little village with everything you could need and close to the hotel.

We would need to upgrade to a better room as it was quite small which you can cope with but our outlook wasn’t good and no balcony to sit out on. The bathroom was spacious but shower cubicle very small and we are not large adults. There was a mini bar but I would like tea coffee making facilities.

Everything, second time going back after six years. It did not disappoint. From reception to pool and bar staff nothing is ever too much trouble. The location overlooks the Bay of Naples with stunning views whether day or night . We had a fantastic room overlooking this beautiful vista .Five minutes behind is the lovely village with a varied range of bars and restaurants that do not hit the pockets, unlike Sorrento or Amalfi.

Nothing not to like.