Our lovely junior suite with small balcony was a treat. Breakfast is served in a central room that the guest rooms open out to. You can carry your breakfast back to your room if you’d like. Our room was very stylish and comfortable, well lit and everything in working order. Marco checked us in and was very welcoming and had suggestions for nearby activities. Lisa is the usual on site staff person in the mornings and makes very beautiful and regional breakfasts. The location is fun as it is just steps away from the Pedestrian only section on the main drag of town. Great fun any time enjoying the Passagiatta (stream of people strolling). Also liked the location as easy to make side trips ti Capri, the Amalfi Coast and Pompeii.

The site is in an old building with an ancient elevator- but neither gave us any problems. They had a very old Italian movie set vibe.

The staff at Sersale Suites were phenomenal. Naomi was very congenial and helped us with some questions we had about the train schedules in the Sorrento area. Lisa, the lady who cooked breakfast, was really nice and friendly. She went out of her way to make us feel welcome and was attentive to our needs every morning. The breakfasts served were top notch. We ordered one savory and one sweet breakfast every morning and shared them between ourselves. The location was in a great spot near the main walking street and the nearby attractions. We had no problems walking to where we wanted to go within 20 minutes of our stay. We highly recommend a stay at Sersale Suites when in Sorrento.

The water pressure in the shower could've been better.

Rooms were perfectly clean, spacious, beautifully decorated. Location is perfect, just right next to the main street, full of restaurants and cafeterias. Breakfast was fresh, delicious, made by a lovely lady to order on the spot. Amazing! The Positano suite has a small balcony with a beautiful view of Sorrento. Marco greeted us at the check in. He was friendly, helpful, gave us some great advice about Sorrento and the Amalfi Coast. The tour he recommended to us, was genuinely good, so was a local fish tavern.

We loved everything.

Our family stayed at Sersale for 5 nights at December. The staff were fabulous, friendly and available, with spot-on recommendations for activities and restaurants. The breakfast was great, generous and varied. The location is just great, walking distance to all the main attractions, with a supermarket in front of the entrance door. There is a private organised parking (expensive - 36€/d) 2 minutes walk.

The elevator was working for only half of our stay, which was inconvenient as we had to carry all our many belongings to the 5th floor when checking in and out. AC was staggering and noisy. Their check-in times are up to 20:00PM. We arrived a bit before 21:00 since we had unexpected delays and a very long drive with a baby, and then asked to add 20€ fee, which felt quite petty, considering that their obligations (etc elevator) were not perfect either. But all those are minor comments to an overall great experience.

Breakfast was great, very Italian, Maria was the best. The location is perfect right on the start of the historic center in Sorrento. Everything is so close from the suits. The city is very big, beautiful and clean. Lovely restaurants and authentic shops. Below the suites there is a very good wine and all Italian flavors shop. The host Angelo was so helpful and available 24/7 we are vey pleased. I highly recommend Sersale Suites :)

It would have been better if there is a parking included within the suites if you have rental car so that you don't have to overthink about the safety of the car. But there is one very good paid parking near by and also not far there is free parking with limited parking spots. We were lucky on the second day and found a free spot on the white lines which was helpful, because the Amalfi coast is a little bit expensive so you always enjoy the chance to reduce what you can spend on a minimum. And maybe more diversity for the breakfast.

The staff was super communicative and helpful. Breakfast was great and Lisa was very sweet and welcoming. Our room was spotless with comfy beds and a lovely view of the city.

There is a photo on the website that I interpreted to be a communal terrace for breakfast (as it shows different people eating breakfast at individual tables) but it is actually a private terrace for one of the suites. Our stay was fabulous regardless just good to know what to expect.

The woman serving breakfast was lovely... Love that she makes treats and snacks you can enjoy throughout the day. She was so nice and staff super helpful when we locked keys in room. They were fast to respond!!!

The only issue was not being able to store luggage... but honestly it was a perfect location.... safe... even the teens could take off and shop at night... most restaurants and shops close around 11 or 12... some earlier but mainly all open late... Gelato amazing.... handbags are amazing to buy....

This property is beautiful! The room was sparkling clean. Lisa, who served breakfast and cleaned the rooms was so nice. Everyone staying there was nice also. The balcony was like being in a luxury hotel. We found Sersale Suites by accident, but I would stay here again! The elevator was working fine when we were there. And it is only a few steps from downtown. Amazing place!

There is nothing I didn’t like about this property.

Amazing accommodation with incredible hospitality. Best place I have stayed so far in Italy . Checking in was easy and everything was well explained making me feel welcome ( all thanks to Naomi ) The breakfast in the morning was the perfect start to the day ( served by Lisa ) who was also so friendly and kind . They go the extra mile to make sure your stay is great and it shows . I give them an 11/10 . Thanks you !

Sersale Suites was very nice. Great location, nice room, clean, great breakfast and we got very welcomed. I hade contact with Martina on Whatsup before our stay. Very professional and easy. She helped us arrange both a trip to Portofino and Amalfi and then transfer to airport. When we got to Sersale Suites we meet Marco, who showed us the room.

Nothing bad to say.