Very friendly, cheery and attentive staff. Had a personal feel, as it is quite small with a small number of staff. Staff member we met speaks good English. Well located, with easy (free) on-site parking outside of Vercelli’s low emissions zone, and an easy walk into the town centre (where we had an excellent meal). Spotlessly clean everywhere (in the room and common areas) and a comfortable room. It is perhaps a little ‘old-fashioned’ in style / decor, but not at all ‘tired’. The owners clearly make efforts to maintain the property and make it well kept. Nice breakfast. A reasonable choice of sweet and a savoury foods, with fresh fruit and pastries. Good value for money.

Lovely friendly and welcoming staff... Hotwl room is perfectly clean, heating also working well... Spacious room, quite comforrable.

Next time we will not accept staying in a room with 2 single beds... The matresses are extremwly uncomfortable and if you move in the bed, the matress also moves and slips away... Quite hard to sleep... Probablu the situation would be better if we had a room with double bed.

Warm, gracious welcome, from a charming host. The interior of the hotel was a pleasant surprise, being well furnished and spacious. One of the couples in our party was up graded on arrival from a twin bedded to a double room. Suggestions on places to see and possible restaurants were provided. Bikes housed securely overnight as requested and in the morning, after a very good breakfast, which was served in our rooms, the offer of leaving the car parked at the premises was made. This made it easier to explore the city fully without worrying about parking.

Nothing!

Good breakfast delivered to room. Room was comfortable and very spacious. Very accommodating with storing our bikes overnight. Let us know where we should explore and dine.

Apparently the owner did not have any record of us having paid through booking.com but this was soon sorted out. He had obviously had a bad experience of a previous client leaving early and skipping paying which made him a little aggressive.

Quant old fashioned hotel. Room was large and the staff were very helpful. Breakfast was good. Vercelli is a nice town with great links to Milan and Turin by train. The locals were really friendly

Location is a bit out of the main town but its a nice walk.

It’s not too far from the city . They have great service and so welcoming. The rooms are warm which is great. The owner is very friendly and helpful. I’d recommend for stay in vercelli definitely

Great staff. I was late but they waited for me to arrive. Then organised a late supper at a local restaurant which was perfect.

The owner was super nice and let me in early since I was riding my bike on the Rome pilgrimage route. He even washed my back off before putting it in the garage. The hotel was spacious, comfortable, and there is an amazing restaurant a block way (huge thanks to the owner for sending me that way).

easy to find and parking at back. friendly owner. clean and spacious room. hôtel also close to town centre.

ever so slightly noisy as close to road but not too bad.

Location good and very clean

Limited selection for breakfast as served in room. What we had was fine though