I can only reiterate what many others have said on Tripadvisor. This is possibly the best hotel we have stayed in. It is spotlessly clean and the attention to detail is amazing - rearringing the fruit at breakfast, fluffing up the cushions in the lounges, cleaning the ceiling fans and maintaining the gardens - all done constantly. It would be rude to mention staff by name because there isn't a single one of them who doesn't deserve praise, from reception to bar to restaurant to maintenance. Breakfast is amazing - I have never seen an egg-boiling machine, pancake maker, automatic yoghurt dispenser or honeycomb before! And of course the toaster provides endless entertainment every morning. The pool is a little brisk (to say the least) but huge and with the more than adequate number of sunbeds, each with a table, never any of the conflict you get at other hotel pools. But not only were the staff fantastic, so were the other guests. We met and socialised with people from many different countries and found them great company. It is not a cheap hotel but, as I said, probably one of the best. However - maybe the owners should consider having the pool toilets and changing rooms put in a museum. They have probably been there since 1926!!

Some of the weather!

The hotel is an excellent location on the sea front, it has a divine little garden plus a private swimming pool. Every member of staff went above and beyond to be helpful and friendly. Our room was spotless, spacious and very comfortable. Bus stops at front and rear of the hotel, train station a 20 minute walk. Bicycles for hire. Breakfast was amazing with fresh delicious hot and cold food to choose from. Restaurant for evening dinner is reservation only if you are not half board and you are required to dress smartly. We couldn't believe out luck when we checked into this hotel.

Impressive building, old colonial style, very charming The room was very comfortable and the sea view impressive We were given an upgrade to a room with a balcony, thanks for that The service in the hotel was impeccable The reception staff were all without exception friendly and very helpful, wish I could name them all In the restaurant the maitre and our waiters were very kind and professional,the food excellent The garden and pool area very relaxing What not to like at the Grand Hotel Royal

Nothing

Wonderful hotel! Interesting interior and decoration. The room is comfortable, clean and spacious. Breakfast is quite varied. We stayed at the hotel in April, the swimming season had not yet begun, there were few guests in the hotel, which added coziness and atmosphere. We were upgraded to a sea view room. The reception staff were very nice. especially Julia. She helped arrange sun loungers for us on the beach. We spent unforgettable hours by the sea! The holiday was wonderful!

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Superb location on the beach front. Staff very attentive, good recommendations for restaurants. Hotel and rooms very old world, lovely light rooms. Pool very nice with a lovely garden and dining out space.

We were upgraded to a family room which was lovely, but the shower in the bathroom was disappointing. Situated over the bath and difficult to stand under to shower comfortably. The only fault of the hotel was the small bathroom and shower.

It’s certainly Grand! Fantastic position. Spacious, elegant. Old school glamour. Faultless staff.

A few areas are a bit dated but it’s how it should be. Part of the charm. Smoking area by the pool a bit unpleasant if you don’t enjoy the smell Of smoke. The coffee isn’t brilliant at breakfast. Road infront a bit noisy at night but it’s part of the seafront location in Viareggio.

The hotel location is great, just a few steps away from the beaches, a beautiful park as well as the shops and restaurants. The staff was extremely polite and responsive. Rooms are big, especially for stays longer than a few days it provides enough space to feel comfortable and at home. Breakfast provides a big range of everything from fruits to eggs, deli and gluten-free options.

The hotel is very very very beautiful. With a nice swimming pool and a lot of sunbeds. Many beautiful gardens with seats for relax. The breakfast is really one of the best in Europe, many high quality and ‘power’ food, fruits even has cherries, peach, and passion fruit, yoghurts has greek yoghurt too, nuts include pecan, hazelnuts, white sesame…. Has almond or oat milk…. Pastry are ‘heated’, crispy and really tasty!!! …. Fresh Honey comb… and of course cheese, ham and, hot food… enjoyed the breakfast very much every day. The aperitif with tasty small bites at hotel bar and outdoor garden before dinner is a highlight too. And the hotel has partner for discount at a private beach opposite hotel…. If you want to go Puccini opera festival, this hotel is perfect too, reception helped book the opera coach to and fro, just euro 20, and the coach stop is just outside hotel!

The hotel room is clean but some items a bit old and needs to be fixed. However, I still love the hotel very much and would go back!

The hotel is stunningly beautiful and immaculately kept. The entire staff, from the front desk right through to all the restaurant and bar staff, are perhaps the most welcoming, warm and attentive I have ever known. The breakfast, in particular, is astonishing; I really don't think there is any item one could think of that is not available to eat!!

Absolutely nothing!

We loved the hotel design and location. It was very comfortable and clean. We used the swimming pool every day.

We felt the hotel management did not really care about guests if they were not half board. We tried to book the restaurant 3 times but were told it was full. We felt everything was carefully counted to avoid too much waste. The restaurant staff were not very welcoming ,except the lady at the pool bar . We had stayed in this hotel 10 years before and noticed a chance in the atmosphere..no more live music and little consideration.