The staff were absolutely wonderful: very friendly and attentive, always ready to help and answer any questions. You can truly feel their genuine care for the guests. The breakfast was very good — everything was fresh and truly delicious. The room was cozy, especially the balcony — it was a pleasure to spend time there. Housekeeping was always done very thoroughly. We highly recommend this place to anyone who values quality and comfort while traveling!

Hotel Playa is an excellent option for someone wanting to stay in Viareggio on the nicest area and very close to the beach. We had an excellent stay and support from the people that work there. My only important comment would be that if you are a big person, or you have a big luggage the room where we stayed in would not be probably the best as the space is quite reduced if you need to have big bags open to choose clothes and stuff, and the shower box is a little bit tight, we didn't have an issue but it's something some customers would probably suffer if they are on that group I listed above, on that case you should check in advance the size of the room you are booking.

Room and shower box could be a little bigger, but it's fine if you are not a very big person or you don't carry a lot of bags

Room is nice and has a good size for 2 persons. Only the bathroom is a bit old but clean. The hotel did some little renovations and so it is still comfortable. There is even a little fridge for your own beverages. The location is very great, you are at the beach within 1 minute. The park behind is also very nice and you find quickly a rent-a-bike station. also the train station is only ca. 2km apart.

Breakfast: the rolls could be a bit better but you find enough to eat. The coffee is great, but you have to ask the waitress every time for another cup. I would love to chose a little can of prepared coffee. The staff is very friendly and helps immediately. It would be nice when the staff could at least speak basics of English. For us, it was not clear that we have to pay taxes in cash by check-out. We ordered a taxi and thought that we are paying the taxi but it was the taxes. Why do they not even prepare a little (written) explanation, at least via a translator?

Very friendly family run hotel. All staff very welcoming and efficient. Good location and plentiful breakfast.

Very little shelf space in bathroom.

Very nice place to stay. Big room and bathroom.

We had room close to elevator and it was very loud. Beach price wasn’t worth money. The extra fee for dog is really high compare to other hotels around.

location staff very friendly,

nowhere to put beauty bag in bathroom , magnifying mirror would have been a plus

I liked the location near the beach, the hotel was clean, the staff were wonderful, tasty cuisine

Great location, very hospitable staff

Pricing not clear, air conditioning too weak

Breakfast was very good 😊

R

Room smaller than expected