Beautiful hotel, really lovely room and superb bathroom. The whole hotel has been very well updated and retained its art deco glamour. The staff were so helpful and I can’t praise them enough. Great location opposite the promenade with access to a fabulous beach. Good choice of restaurants close bye. The breakfast was excellent with a good range of pastries, fruit, as well as cooked . Hotel is about a 20 minute walk from the train station with easy access to Pisa, the airport and Florence

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A very warm welcome. It was a new staff member and he was very committed and enthusiastic. The professionalism and friendliness of the staff we met, (at reception, breakfast servers particularly, and also housekeeping staff.) The decor and art. The grandeur of the breakfast room. Availability of quieter sitting rooms. The rooftop terrace. Variety and excellence of breakfast food. The excellent location. The helpfulness of reception staff in sorting out a small issue we had. The assistance with our luggage as we left.

It's a dog friendly hotel which I m not too sure about l and I didn't like to see dog hair left on sofas on terrace. However all the dogs we saw were well trained, on leads and did not intrude on guests.

The hotel is very central and very elegant. The rooms very classic and clean with extremely comfortable beds. The breakfast truly exceeded my expectations, they even prepared vegan croissants for me. Also, had dinner at their restaurant and again it exceeded my expectations, the food was delicious, they were careful with dietary restrictions and the staff was very helpful. It was truly an amazing experience and look forward to visit again because we truly enjoyed our stay and the extremely perfect service the staff provide.

Beautiful hotel on beach front. Amazing roof terrace and view. Excellent customer care. Breakfast choice great. Rooms good size with comfortable beds and pillows

Fourth time for us here. Staff was very kind, with our small greyhound too! Room was spacious, clean and cleaning staff was very flexible and professional. But the terrace is always the best part for me. I loved working with an incredible sea view :) Will surely come back here soon!

During our stay, there was some maintenance work done in the terrace for two days and I would have apprecaited knowing this before. Not a bid deal tho!

Great location. Great style. Roof terrace is a great location for drinks, meals and sunsets.

The hotel is in need of some refurbishment. It’s looking very tired in places. But it doesn’t take away the charm of the place. Don’t let it put you off. The staff are fantastic and you get the impression there are very happy working there. I’d definitely stay again. The rooms on the road side can be quite noisy with weekend traffic. Especially in the evening through to the early hours as it gets quite busy. If your a light sleeper I’d suggest a garden view room. You won’t be disappointed.

We were pleasantly surprised by the exceptional experience at The Palace. After a week in a 3-star hotel amidst the ruins in Rome, the change of pace was truly refreshing. The level of luxury and comfort surpassed our expectations. The breakfast spread was incredible, offering a wide variety of options. We particularly enjoyed indulging in mimosas alongside delicious croissants and fruit salad.

Regrettably, the air conditioning was non-functional during our weekend stay. However, the hotel promptly addressed the issue by providing us with a stand-up fan, which effectively provided the cooling comfort we required.

A beautiful art deco building in a prime location and accessible to nearby visiting spots. Hotel was clean and comfortable with a beautiful and varied breakfast. Staff were friendly and couldn’t do enough for us especially Julian on reception and the lady welcoming us to breakfast ( sorry don’t know her name). The attached beach club was great. We had a meal on the stunning terrace which was lovely and the service was great. Drinks a little more expensive but stunning views made up for this. We were very well looked after and even the maid service was great. A truly wonderful and unique place to stay.

No swimming pool on site but at the beach club but this was quite small and very busy.

Beautiful! Beautiful! I can’t wait to go back in September . It was a luxurious stay with the most pleasant of staff. Beautiful room, great breakfast and such a comfy bed. Highly recommend to stay at this beachfront hotel

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Great hotel. Location was excellent. Staff were really helpful and friendly. The room was lovely and the balcony on the fourth floor had stunning views. Breakfast was of a high standard. I would definitely recommend this hotel and would certainly stay here if visiting Viareggio again.

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