My flight was an early one ,so I arrived at the airport around 11:00. They sent a shuttle to pick me up and when I arrived the front desk person explained that they would try to accomodate my early arrival. The shuttle driver dropped me off at a restaurant on his way to pick other people while my room was being prepared. There is an abundance of places to eat within walking distance to the hotel. Customer service is important to me since I was previously a Food and Beverage Director. They hit it on all notes, Friendly, Knowledgeable, Caring. The breakfast was good especially the biscuits and gravy. Man!!!! I highly recommend them if you are planning an extended stay.

That I was only there for one day.

This hotel is a great value. We have stayed here a few times and like the friendliness of the front desk and the condition of the rooms. We have only been able to eat the breakfast once, but it was very good with a lot of choices. We will definitely stay here again.

There was a leak around our tub and the tub didn't drain very well. The leak was bad enough that it got the carpet outside of the bathroom door wet. I believe this might be an ongoing problem with this room because there was a faint musty/moldy smell when you entered the room. I wasn't able to bring this to the attention of the front desk because that person was helping with the breakfast.

Great service and amazing staff. I landed at 3, called for a shuttle the lady that answered was super friendly, she said the shuttle would be about 15-20 minutes and he was there in 10. I checked in ahead of time so when we got there I just showed my ID and got my key. Room was nice, facilities were nice. Definitely would recommend

Nothing wrong the property, just nothing to do in the area. A few fast food restaurants and that’s all

Very comfy beds. Lots of plugs and loved the extra side tables/chair. Breakfast choices were better the first day. 2nd day front desk staff was friendly.

a bit dusty in the room. found some dead flys and giant fuzz balls on the windowsill and in the bathroom. not enough towels for the 4 guests in the room. and when we asked for more was told the hotel was sold out, so they didn’t have any more. we had to wait until the next day. Front desk staff seemed very frazzled. Definitely could have used some fruit choices at breakfast. and maybe some muffins or something. The first day had better choices at hot bfast. second day was super basic and not very flavorful.

Location, clean facility and value for the money.

Breakfast was disappointing! Very little selection and not everything was stocked. Also, front desk frequently unattended and having to wait several minutes for staff to show up. Maybe provide a way for customers to reach out to staff when they need to be away from the desk.

Very spacious room. Loved having the large couch to spread out on tho it was very firm. Breakfast was very good. Many hot and cold options.

Greeter was hard to understand. Spoke low and fast. Never made eye contact. Seemed very unhappy. Unfriendly. The scents piped thru the hallway are awful. My hubby left with a stuffy head and sneezing in the morning.

We were given a room with a broken fridge. At booking we had selected that we were travelling with a 1-year old. Babies drink milk. We did not complain because we didn't want to deal with moving rooms as it was time for the baby to sleep, so staff did not have a chance to fix the issue. But the issue should not have happened in the first place. The hotel didn't seem overbooked.

The hotel is very nice and clean but the best are the staff, they were great! We were assigned to a bedroom and our next-door neighbors were super loud (TV + Snoring) so we call the reception and we were movr to a very quiet and comfortable room. They were really nice and solved our problem in a minute!

This facility was reasonably priced and served as a central point to the airport and where my meetings were taking place. The room and hotel were very clean. There was plenty of free and on site parking. The property is very close to restaurants and gas/convenience stores. I would stay again next time I'm in Indy.

I could hear the room next door television all night.

It was clean. It had a good breakfast buffet. Was in a convenient location.

My only complaint (and it’s with most hotel pools): There was such a strong odor of chlorine in the pool. I know it is a public pool and needs to be sanitary, but it needs to be ventilated so that it isn’t overwhelming.