Pros: Modern setting and ambiance, rooftop pool, friendly staff, excellent restaurant (their milk bread and onion rings are world-class), great location, clean and comfortable. Props to Edward, Ardor's general manager.

Cons: Can get busy/loud at times, particularly in the evenings. The air conditioning noise can be annoying (it sounds as if the toilet's tank is being filled).

Design was very good and it was super clean

The room which was facing to the street was very loud especially in the morning.

Modern. Swanky/trendy. Younger crowd don’t recall seeing any kids in the hotel or pool. New. Big rooms. Great robes. Great common areas like rooftop and the pool. Great restaurant on the lobby floor. Great lobby bar area. Staff was very hospitable and helpful. Great location.

The room furnishings weren’t as cozy or luxurious . Minimalism is the aesthetic but compromised on comfort/quality. Almost felt like IKEA furniture and bed not as luxurious/comfortable as say Four Seasons. Towels were cheap. Room service options limited.

Terrific design, wonderful service, comfortable and quiet. Plus, an amazing pool, gym, in-house restaurant, and rooftop bar. And the location is terrific.

We love the pool and it’s view, the breakfast is excellent, staff is friendly and very helpful. The bar is worth spending a late night.

Some rooms are not practically equipped, in general rooms are too expensive.

when we first arrived they treated us very good and they were so welcoming we really loved our stay and we definitely are going to book with them again and we will recommend it.

the isolation is not that good we heard the noises from next room like there were with us. other than that the hotel was the best and we loved everything about it

basic housekeeping services were terrible- waited 4 hours to get a printed copy of room service menu. Called housekeeping for service to clean room, hung sign on door & they never came. Even though speaking to the staff 8' from the door.

Cleanliness

Paid for city view but given room on low floor overlooking Hollywood Boulevarde. Asked for quieter room and given one but but with a view of internal courtyard.

Fantastic rooftop pool, friendly and helpful staff, very exquisite bar, lobby and restaurant. We enjoyed our stay very much, for the third time

the receptionist Charlie, was excellent - gentle and very helpful. He made our day choosing the suitable room. Staff at the pool was very kind as well. and we enjoyed the view from the room and roof top pool very much!