Your staff was great, and the location was very convenient for us, as we went into Manhattan several days. We truly liked the restaurant and the pool as well. Our room was very nicely laid out, and our beds were extremely comfortable.

It would have been helpful to have a small microwave in the room - We are in the downstairs restaurant and had leftovers that we wanted to finish later. Other than that, our accommodations were fine.

I love the location here as its not too far from downtown, which I can easily get there by train. It is quite close to the river, near the bus station as well as light rail staion.

There were 2 lamps in the room that did not working, I did request the cashier for maintenance, but nothing fixed during my 4 days stay. And the cashier charge the deposit way higher than normal rate. Normally they should deposit extra 1 night, but the hotel charged extra amount that equal to my total bill.

Stayed in late August. We booked room with a very beautiful view to Manhattan. Clean room, everyday cleaning. Good and calm location. There is a ferryboat stop-next to hotel and you can easely get to Manhattan, but should buy tickets online or in terminals, they dont receive cash. AC can be regulated by you, even you can swich off it if you feel cold. Coffee machine with coffee things, complementary bottles of water, 24 hour reception. We were 3 people, we had 1 king bed and a sofa that can be transferred into a bed-that was nice and a bit money saving for family staying with kids. Bed and pillows were clean and soft. 2 big tv sets. We had complementary free wifi. Recommend this hotel.

Can not open windows and breath air (maybe due to safety). Breakfast is for extra money, we hadnt it, can not say anything about hotel food. It was not possible to get our money back when we wanted to cancel hotel booking due to family circumstances. Hotel asked to contact booking.com. Booking.com asked to contact hotel. It was long and strange communication between them, so we had to stay in the hotel.

Very clean, great location and a stunning view. Getting to Manhattan was super easy as the bus stop from right next to the hotel and takes about 15 minutes to Port Authority Bus Terminal near Times Square. Also the ferry is right next to the hotel if you prefer that instead of the bus. It's US$ 9 per person (in one direction) at the time of writing this review. Bus is about US$ 3 or 4 per trip, per person if I remember correctly. Parking was great and easily accessible with in and out privileges. It's about a 20-30 minute drive to the Liberty State Park if you're visiting the Statue of Liberty. Get the room with a view. It was only about ~US$ 30 more for us, but so worth it. You get to see the Manhattan skyline in all its glory, and it's amazing.

Parking was not included in the ticket price. It was US$ 35 per day, which is not too bad, but would've been great if it was included, WiFi is also not included and is a separate purchase. This is on the higher side - US$ 9.99 per day for "standard" and US$ 14.99 per day for "enhanced WiFi".

The hotel is well located. It's in New Jersey but with excellent communication with Midtown in Manhattan. The bus stop is almost in front of the hotel but there is also a ferry that is also very convenient. The rooms are spacious and well equipped, we have received a Manhattan view on the 9th floor at no additional costs. The beds are comfy, you can grab a coke from the vending machine on each floor. It's an old hotel but well maintained so we were enjoying our stay from the beginning to the end. We have booked well in advance for 11 nights, so got a way better price than the regular one.

There was one thing that was unpleasant. Our credit card was charged upon arrival- costs + 250 USD for deposit. We were not aware of the deposit but the amount was relatively low so we had no issues with it. Unfortunately, upon leaving the hotel, our card was charged again. We hoped for a quick refund but it took us a few days and a few messages back and forth with Sheraton and Booking.com to have it sorted out. We stayed 11 nights, so the amount was not peanuts. I thing this should be handled better but it seems an American thing as we had this kind of stories each time when visiting the USA.

The view to mid-Manhattan. The location was just 10 minutes by bus from Manhatan. Liked the king-size bed too, very comfortable for a couple and their child. Delicious food from the hotel's restaurant. Clean room with daily changes of towels. The hotel's reception helped us with our internet charges.

Expensive with no breakfast! I would like the breakfast to be included in the room's price. Lots of noise in the nearby rooms. The hotel did not respond quickly to our complaints (the residents of the next room had a party!!). I did not appreciate the fact that a deposit was necessary to be held from my credit card.

Should I ever land in NYC again, this would be the only hotel I would consider, purely for the views on Manhattan! You just can't get enough of it and every day/night brings you a different but equally stunning perspective, depending on sun/clouds etc. The hotel itself is well kept, with polite and helpful staff running it. It is 10 mins journey (to NYC) on the bus and the bus stop is just outside (bus tip: on the way to NYC you can get a ticket from the driver however on the way back, you have to have your ticket purchased before you board the bus, you will not be allowed otherwise, $4 per head-one way). We found that the buses were never on time but they run roughly every 15 mins. Our room (for 3) was spacious and had all we needed for our stay! There is an Italian restaurant on site, serving pizza. We had our first breakfast there too and it was ok. There is a big supermarket 5 mins walk. Overall a very pleasant stay.

Close to the ferry! parking was easy and not too expensive, breakfast was great!, View in our room was awesome. The room was bigger than expected and comfortable. The staff was friendly.

We had a room with a view to Manhattan. The room was super comfortable, clean and cozy. There was a coffee maker, which is a big plus for us. There is a bus stop near the hotel and you can reach NYC in just 15-20 mins (only 1 bus stop). The buses run every 10 mins. Everything was great, we loved our stay.

The only thing that was disappointing is that I was charged around 500$ as a deposit. In the description it said that the deposit is only 100$, but in reality they charged me 30-35% of the total cost. I wasn’t aware of this. I planned my expenses for this trip and this extra charge was a bit of a inconvenience for me. Gladly we got it back in just 2 days, but I could have spent it in NYC 😂. But in general the whole experience was positive.

Friendly staff, outstanding views and a clean room. We read some negative reviews about location and accessibility but we actually found the location to be a benefit - nice and quiet out of Manhattan yet still easily accessible by ferry (up to 9.30PM) or bus (runs late into the night and takes less than 10 minutes). We will stay here again.

No real convenience store within a short walking distance, except a small Tiger Mart at a gas station or a very expensive Whole Foods market which doesn't sell many branded products.