The location was perfect in correlation with what we were there for. It was only an 11 minute walk away! The hotel and room was very clean. The bed was comfortable. The free breakfast they serve was one of the best I've had at a hotel and the staff at the breakfast was very helpful. There was a lady where you first entered the breakfast that was there to answer any questions like how to make a waffle and there was always staff cleaning up the tables so other guest could sit. I would definitely stay here again

The only thing negative i could say is the way their curtains are in the room there is light that comes out the very top that you really can't control so if you like a dark room wear an eye mask if you want to sleep in

Exceedingly spacious rooms with a real kitchen, comfortable living area, including couch and a great bed. Plenty of space and light. Expansive common areas, nice breakfast. Outdoor seating adjacent the river. Appreciated that coffee was available 24/7. Nicely done esthetic integration with former steel plant. Kudos to the Architect.

Perfect location for our needs, but probably not a good place to stay if your business is in downtown Philadelphia

Everything! Clean, spacious, yet cozy and inviting. Public spaces were amazing! Our suite was perfection, well thought out, every single thing considered. High end finishes, spotlessly clean. The staff was exceptional, friendly, helpful, ESPECIALLY Tatyana and Helen!!! The location was like NO OTHER! So cool!

Love that it’s a dog-friendly hotel, but (for all hotels) like smoking and non-smoking rooms, for allergy sufferers, there should be dog rooms and non-dog rooms. Nothing at all property-specific, but an observation.

Great little place very close to where I needed to be in bala cynwd. Has amenities like a gym and indoor pool two restaurants 24 hour coffee, tea, water and small snack shop. Friendly staff.

Uncomfortable Bed and pillows. Bed leaned to the left slightly, pillows uncomfortable. Breakfast closes at 9 which is a little early. The casual restaurant closes at 6 which is to early which leaves only a the more formal place as an option if you need to stay in.

Man over the phone (I think his name was Naseed) informed me earlier in the day that I needed to arrive by 6pm so I would be guaranteed a room. My card had declined that morning due to my bank considering it fraudulent activity (especially since I'm out of state). Me stressing to get there by that time, we hit bad traffic, so I called at 5pm to let him know about the traffic and to possibly use a different credit card. A woman answered..stated he was gone for the day..but assured me a room so that I would less stressed. Upon arrival, she was relaxed, very sweet and accommodating. She evidently worked overnight, because I also checked out with her as well. She's a great staff member!

Nice to see rooms designed for people: windows open to get air; actually fan current in bathroom. Layout of room was very usable. All other aspects are what your would expect for a hotel in this price range. The architecture and setting were quite phenomenal.

Since my business was right in Philadelphia, this was a little far afield even at just 5 miles away. On the other hand, I was in downtown in half an hour and didn't have to pay extra for parking, which is at a premium in Philadelphia. Otherwise, no intrinsic problems with the hotel.

The front desk was very welcoming and friendly. They told us that had two rooms available when we checked in and what floor would we prefer - we have traveled a lot and no one has ever asked us that before. The room was wonderful.

I liked everything.

Breakfast was good, not great but it was exactly what I expected.

Lobby coffee could have been warmer, but it was still OK.

This particular hotel had a very nice vibe with a nice fire place sitting area and super chill cafe attached.

The outdoor pavilions and the room are beautiful.

The housekeeping staff did not come to clean the room and the clean towels we requested were not delivered.