Room was a good size, well-equipped American sized and styled bathroom, good air conditioning, quiet despite being very close to airport, walkable from hotel to airport

Restaurant's menu selections for vegan/vegetarian poor, shuttle only starts at 5am, we needed 4:15am so had to keep rental car another day

I chose the hotel from Booking.com because of it's location 10 minutes from the airport. I wanted to return my rental car the night before flying out and I was able to do that and walk back to the hotel in only 10 minutes. If I had wanted to, I could have walked to the hotel to take my flight out, but the hotel provided a free shuttle service. I appreciated the staff spoke english and all of them were polite and helpful. I didn't expect the hotel to be so nice. It looked new and my room was attractive and comfortable and looked new as well. Many of the guests were airline employees which is a good sign.

The room was clean and kind of well maintained. The bathroom was great, enjoyed the bath tub most of all. The airport is really close, it taked you about 5-10 minutes to walk there, and even though it's so close, the room was pretty quiet. The wi-fi connection was great, the staff was kind and helpful. There were tovels on the beack beds by the pool, which was great, and they were located both on sunny and shady places, which I consider to be a nice touch.

Even though there is a mini bar in the room, there are no wine-openers. There were some lights in the room, that couldn't be turned off, only by removing the card and turning off all the electricity. The pool wasn't the cleanest, it was greasy and dirty, wasn't too enjoyable to swim in. Furthermore, there is nothing around the hotel but the airport. The restaurants have a sort of limited menu, and some items were missing from that too. As for the free shuttle, if you have an early flight to catch, forget it, you have to walk as they only have the service for a limited amount of time.

Staff very friendly, patient & helpful; close to airport with airport shuttle; air-conditioned rooms (critical as summer temperatures above 37 degC); comfortable & clean room and communal areas; in-room digital safe large enough for a 15" laptop; and food was tasty.

The QR code in the bedroom for the room service menu took me to a non-Best Western sales website (from Thailand), but was able to get menus from the restaurant. While the food was very tasty, another 1-2 vegetarian/vegan main dishes would be welcome.

The hotel is located within a 5 minute drive from the terminal building. The shuttle bus was available immediately upon request. The room was clean and a decent size for an overnight stay and the bed was comfortable but the pillows need to be replaced. The food in the restaurant was good. The price for the room was too high!

The pillows were very uncomfortable. The price of the room was high.

Easy shuttle to airport and very close. Room was quiet and clean, though older.

Very close to airport, but no walking path maybe due to construction. Says A/C, but it's NOT on. Should indicate season it's on/off. We would prefer a cooler room than was possible without it. Also, tub shower has a ridiculously small "splash screen," so quite impossible to avoid a fairly wet floor.

Helpful and friendly staff, clean and comfortable rooms, good food, and a shuttle bus

Only one small niggle, and that was after paying what we were told was the total for the stay, including food and drinks, we were only given a credit card slip and no itemised bill. If we hadn’t been in a hurry I’m sure I could have asked for one, but normally they are produced automatically.

I really liked the fact that breakfast was brought right up to the room. This was not room service -- it was the normal breakfast which we ordered the previous night. It saved us a ton of time to bring it to the room at the exact time that we had requested. And the breakfast itself was excellent. I also appreciated the door-to-door hotel van service between the airport and the hotel.

Emergency accommodation due to plane delay - staff super helpful, super comfortable, very clean and fresh and the bed was dreamy and soft! Good breakfast, having it on the pool terrace was very relaxing. It faces the airport so very practical in this situation. But we weren’t bothered by the noises and smells it felt very sheltered.

Finding the place on foot late at night after our plane was cancelled was not easy, no pedestrian access, we were walking on fast dark roads for 10 minutes, it felt unsafe, especially with our 3 kids

We swam in the pool and used the gym.

We didn’t know the hotel provided a shuttle from the airport, so we walked to it in the dark through busy car parks. No obvious pedestrian route. Then, it was difficult to negotiate the hotel’s vehicular gate to gain entry. Perhaps the hotel could have sent a msg to let us know they offered an evening shuttle service.